Operations Manager

Harrington Drainage is a leading domestic drainage plumbing company based in Geelong. Dedicated to delivering high-quality in ground services and known for exceptional client satisfaction and high-level communication. We pride ourselves on being down to earth and friendly with a great team culture. With a focus on quality, safety, and a supportive work culture, we’re looking to bring on an Operations Manager to help us scale up and continue to deliver outstanding service. This is a role where you’ll truly make an impact—leading teams, managing projects, and helping shape the future of our business. Want to see how we work? Check us out on Instagram — @harringtondrainage or our website Job Description The Operations Manager will play a crucial role in supporting our senior management. We need someone who can lead and develop a high performing team, actively drive business development, take ownership of operations – oversee scheduling, reporting and project management. Identify opportunities for growth – optimise processes and implement strategies that will elevate the company. Ensure quality and compliance – enforce safety standards and uphold our reputation for excellence. Be a proactive problem solver in a fast-paced role that requires quick thinking, initiative and strong leadership. What we can offer you Personal Development : Plenty of room to be guided to grow your skills as well as lead and guide others within the company. Optional participation with an external business development coach. Collaborative Culture : Work directly with the management team to shape and grow the business. Company Perks : Paid birthdays off, company vehicle/laptop, uniform, smartphone. Social Events : Monthly incentives, regular social events. Key selection criteria Relevant Experience : A qualified plumber or someone with experience in a similar role and/or strong construction experience and business acumen. Organisational Skills : You’ll need to be detail-oriented, with the ability to juggle multiple projects and deadlines. Demonstrate strong initiative and have a positive attitude. Problem Solver : You’ll be able to think on your feet and use initiative to tackle challenges head-on. You’ll have a proven ability to analyse situations, identify opportunities and develop effective strategies. Strong Communication & Tech Skills : You’ll be coordinating staff and speaking with current (and potential) clients daily, so excellent communication — both verbal and written — is essential. You’ll need to write clearly and accurately (no grammar or spelling errors) and have proven experience with computer administration using Microsoft Office programs and JMS. Team building and development : Experience in fostering a positive and collaborative team environment where you motivate, guide and inspire teams to achieve goals. Proven ability to address and resolve conflicts constructively. Commitment to Excellence : You take pride in your work and always go the extra mile to ensure the job is done right. Inventory & Stock Control Experience : A solid understanding of stock control, material ordering, and managing inventory is essential to keeping operations running smoothly. Experience in managing budgets and allocating resources effectively. Tickets : It is compulsory you hold a current valid driver’s license and construction induction card. It is advantageous if you have a truck license and/or operator experience. If you have the skills and experience and want to become an important part of our successful team, then please submit your resume and a cover letter which address examples of your skills and experience in relation to our key selection criteria. Shortlisted candidates will be required to do a phone and face to face interview and provide three referees. Job applications for this position close Sunday 7th December or until filled. Only shortlisted applicants will be contacted. #J-18808-Ljbffr