Operations Supervisors

Operations Supervisors (Daytime & Afternoon) Join to apply for the Operations Supervisors (Daytime & Afternoon) role at Neuron Mobility Neuron is Australia and Canada’s leading e‑scooter operator; it differentiates itself by being the best partner to cities while setting the standard for safety and sustainable operations. Its parent company, Neuron Mobility Holdings, is one of the world’s top shared e‑scooter operators and the clear market leader in the Asia‑Pacific region. Role Overview Our Operations Supervisor is the hands‑on leader for our Ground Operations team, monitoring our Drivers, Ground Patrollers and Scooter Swappers. Primary KPIs relate to the availability of our Neuron e‑scooters and e‑bikes and the ideal distribution of e‑scooters and e‑bikes in the city (rebalancing). The ideal candidate has built and led a team before and is highly motivated to make Neuron a resounding success, both locally and nationally. There are two supervisor positions available: daytime (6am–2pm) and afternoon (2pm–10pm), four weekdays plus one weekend day. Times can be flexible for the right candidate. What you’ll do Perform basic administrative tasks, such as shift scheduling and manpower deployment planning. Responsible for Operations KPIs. Manage the Drivers in maintaining city availability (battery swaps), retrieving issues and returning scooters to the designated parking stations. Ensure the Operations team performs timely deployment of the mobility devices at designated stations to support consumer demand. Ensure timely pick‑up of assigned e‑scooters from scooter consolidation areas. Ensure the Operations team performs quality control and basic maintenance on the e‑scooters. Train new Operations staff members (conduct refresher training as necessary). Ensure that the Operations teams adhere to the Operations Standard Operating Procedures. Represent Neuron as a positive brand ambassador. From time to time, assist other operational cities in AU in carrying out the above duties. What you’ll need A valid Open Class Driver Licence. A suitable personal smartphone is required (generally an Apple or Android device from 2018 or newer). Flexible work schedule with the ability to work weekends. Comfort with lifting, carrying and manoeuvring 30–40 kg as needed. A hands‑on approach to leadership – our Operations supervisors will need to be comfortable managing “in the field” alongside their team members. Self‑starter who radiates positivity and possesses a “can‑do” attitude. Demonstrated ability to deliver results in a complex operational environment. Strong communication and people skills. Ability to multi‑task and keep up with a dynamic, fast‑paced start‑up. A keen curiosity in shared mobility and a growth mindset. Our Values Make It Happen – We strive to deliver results with the highest impact and are committed to following through. Be Proactive – We seize the initiative and are always looking for continual improvement. Trust Facts Over Opinions – Our decisions are evidence‑based. Stay Curious – We ask questions, challenge assumptions, learn from mistakes. Do More With Less – We balance our priorities and think strategically to maximise impact and ROI. Equal Opportunity Employer Neuron Mobility is an equal opportunity employer. We are committed to making all employment decisions including recruitment, appointment and promotion decisions on the basis of business needs, individual qualifications, and merit. The company prohibits discrimination and harassment of any kind. We protect all of our employees regardless of race, nationality, ethnicity, politics, sex, sexual orientation, gender identity, social origin, physical and mental disability, religion or belief, marital or domestic partnership status, family or parental status and any other status recognised and protected by the law and regulations of where we operate. #J-18808-Ljbffr