Process Excellence Owner
vor 2 Wochen
About Endeavour At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. We share our passion for our products and industry, inspiring us to dream big and continuously create new experiences for our customers and teams across Australia. About The Role We are looking for a highly capable Process Excellence Owner to take full accountability for the design, governance and continuous improvement of one or more critical end‑to‑end enterprise processes. The role is based in Sydney or Melbourne and is an active ownership position where you’ll define the process strategy, drive performance and ensure our processes deliver maximum value‑improving efficiency, effectiveness, compliance and customer experience across the Group. Responsibilities Define the process vision, mission, objectives, goals and associated KPIs and controls in alignment with the enterprise framework. Hold direct accountability for the assigned end‑to‑end process, working with the relevant Business Owners, Data Owners and Systems/Product Owners. Lead and sponsor process improvement initiatives, including automation, simplification and standardisation, to deliver efficiency and value. Facilitate governance forums, monitor performance and compliance, and provide governance oversight for process changes driven by transformation initiatives. Play a key role in rolling out and championing process governance and supporting frameworks across the groups and with your business partners. Partner with business units and IT to drive alignment, accountability and ownership of process activities, acting as the key escalation point for process‑related issues, risks or conflicts. Oversee accurate and consistent process documentation within SAP Signavio (or similar platforms), ensuring adherence to enterprise standards. Qualifications Bachelor’s degree in Business, IT, Engineering or a related discipline. Proven experience in business process management and transformation, having completed similar roles as a process or global process owner. Certification in Lean Six Sigma or an equivalent process improvement methodology. Proven expertise in SAP Signavio or similar process management platforms. Demonstrated capability with industry‑standard process modelling frameworks (BPMN 2.0, BPML, EPC, APQC PCF, etc.). Experience working effectively within an outsourced service model environment. Experience in Retail, FMCG and Hospitality industries (desirable). Experience in large‑scale corporate environments, particularly with IT‑enabled transformations (desirable). Exposure to formal governance, compliance and risk management frameworks (desirable). Benefits Flexible working in every sense. An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs. Monthly meeting‑free days. Comprehensive health and wellbeing services to support your physical, mental and financial wellbeing. Dedicated learning and development opportunities to grow your ideas, your career and your personal development. We value being a workplace where everyone’s welcome. If you meet a number of the requirements (and not all), we encourage you to apply. Equal Opportunity We’re serious about creating a safe, inclusive and fun place to work where equal opportunity is key, and flexibility is part of how we roll. #J-18808-Ljbffr
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Process Excellence Lead – End-to-End Transformation
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Council of the City of Sydney, Österreich Endeavour Group VollzeitA leading Australian retail and hospitality company is seeking a Process Excellence Owner to oversee the design and continuous improvement of enterprise processes. The ideal candidate will have a bachelor's degree and proven experience in process management. Responsibilities include defining process strategies, leading improvement initiatives, and ensuring...
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