DES Job Coach

Overview atWork Australia is an employment services provider, delivering employment services programs on behalf of the Australian Government. We support Australians living with disability, injury, health condition, or those who require additional support, to find and keep employment. We are driven by our purpose to connect people and business, so both can thrive. We believe work’s for everyone. We work closely with our clients to provide a tailored and holistic service; identifying goals, developing resumes and interview prep, connecting clients with allied health services, training opportunities, financial support and more. This is all in pursuit of supporting job-readiness so our clients can be placed into meaningful and sustainable employment. We work closely with our employer partners, building relationships with businesses to support them in accessing the full talent pool of job-ready candidates, while embracing diversity and inclusion in the workplace. We are a team that work with integrity, compassion and determination to support our clients in a way that allows them to change their life through the benefits of employment. Job Description The Position: This is an On-site Role We have an exciting opportunity to join our Job Coach team in Northern Adelaide. If you’re looking for work with purpose, that has the ability to change peoples’ lives for the better, we want to hear from you. The right person has great opportunity for career progression within the team. The Job Coach’s role is to guide our clients towards job-readiness and enabling opportunities for employment once they are ready for work. As one of our Job Coaches, you will be at the forefront of our services, working one-on-one with clients to provide support for a sustainable career. Responsibilities Encouraging and motivating participants through appropriate activities to find their own employment Building relationships with local employers to source job opportunities for our clients Reverse marketing clients to employers Placing participants into sustainable employment leading to outcomes Ensuring all activity is appropriately recorded, documented and adheres to compliance and/or contractual requirements Ensuring our clients, employers and those we work with receive exceptional service at every stage of the process Qualifications Experience in customer service or a client facing role Ideally, demonstrated experience of working with people overcoming challenges Happy and confident liaising with multiple external and internal stakeholders Confident working to KPIs and making placements that result in sustainable and lasting employment for our clients/employers An overall desire to be part of our broader atWork Australia family, with a true belief in our purpose: to connect people and business, so both can thrive Additional Information What we will give you Ongoing career development and national opportunities Access to MedHealth Academy including your own professional development plan Opportunity to complete a Certificate IV in Employment Services (conditions apply) Job stability and guaranteed full-time hours Access to a range of benefits including discounts for health insurance, access to psychology services, ability to purchase additional leave, roadside assistance and paid parental leave Apply now If this sounds like the role for you, please select the ‘Apply for this job’ button to upload your resume. You can also find out more about atWork Australia here: You are welcome here. Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. We are happy to adjust our recruitment process to support accessibility needs. Other Seniority level: Not Applicable Employment type: Full-time Job function: Customer Service Industries: Wellness and Fitness Services #J-18808-Ljbffr