Technical Claims Consultant

vor 1 Monat

Sydney, Österreich GB - Global Vollzeit
Introduction

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

 

We believe that every candidate brings something special to the table, including you So, even if you feel that you’re close but not an exact match, we encourage you to apply.


Overview

Your Role

 

We are currently seeking an experienced Technical Claims Consultant to join our team, lead by example and facilitate excellence in our Motor claims handling.

 

This position will be offered on a permanent full-time basis offering a hybrid approach with a weekly team day in the office each week. We offer flexibility to WFH and in our Sydney CBD or Parramatta offices.


How you'll make an impact

You will add value to Gallagher Bassett across the following:

  • Manage a portfolio of high quantum and technical claims end to end
  • Build and develop external business relationships
  • Contribute to staff development in regular team meetings
  • Prepare Standard Client Reports within Service Instructions as required
  • Achieve monthly productivity levels as designated by management
  • Comply with relevant legislation such as The General Insurance Code of Practice, and other relevant legislation / regulations and policy requirements
  • Resolve complaints in accordance with company guidelines
  • Identify opportunities for process improvement
  • Identify potential fraud/recovery indicators for claims where applicable
  • Coaching and mentoring new starters and existing team members including in office, side by side training

About you

We’re interested in hearing from people who possess:

 

To excel in this role, you will be a dedicated and driven Senior who thrives in a busy yet rewarding environment.

  • Minimum 5 years Motor Claims experience
  • Excellent customer service skills
  • The desire to learn and progress within a collaborative and talented team
  • Excellent interpersonal, spoken and written communication skills
  • PC literate – Database and Microsoft Office
  • A self-motivated individual with the ability to work autonomously
  • Strong business acumen with the ability to liaise with clients at any-given time
  • Outstanding organisational and time management skills
  • Superior task and schedule management abilities
  • Energy and flexibility to work with the Corporate team, and the desire to support projects identified as being critical to the long-term business plan

If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you’ll experience the following:

 

  • Flexible work arrangements – including WFH
  • Paid Parental Leave
  • Opportunities for ongoing education and development
  • Service recognition awards
  • Employee assistance program for yourself and immediate family members
  • Excellent Working Environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
  • Exciting career – as our Company grows, so do the opportunities for our people

A brief overview on GB

 

Gallagher Bassett is Australia's largest Third-Party Administrator (TPA).  Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

 

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1000 staff.

 

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance

 

If this sounds interesting to you, we want to hear from you today, click on Apply for this Job

 

To be considered for this opportunity you must have the right to live and work in Australia when applying.

 

Agency applicants will not be considered for this role.

 

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

  • Claims Consultant

    vor 3 Monaten

    Sydney, Österreich Marsh Vollzeit

    Marsh is seeking candidates for the following position based in the Sydney CBD office.Claims ConsultantWhat can you expect?An opportunity has arisen for a Claims Consultant to join our NSW Public Sector claims team, based in Sydney.  This role is integral to the delivery of claims management services to Statewide Mutual Scheme Members.  You will...

  • Claims Consultant

    vor 1 Monat

    Sydney, Österreich Marsh Vollzeit

    Marsh is seeking candidates for the following position based in the Sydney CBD office.Claims ConsultantWhat can you expect?An opportunity has arisen for a Claims Consultant to join our NSW Public Sector claims team, based in Sydney.  This role is integral to the delivery of claims management services to Statewide Mutual Scheme Members.  You will...

  • Senior Claims Consultant

    vor 1 Monat

    Sydney, Österreich GB - Global Vollzeit

    Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • HBCF Claims Consultant

    vor 1 Monat

    Sydney, Österreich GB - Global Vollzeit

    Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Property Claims Consultant

    vor 4 Wochen

    Sydney, Österreich GB - Global Vollzeit

    Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • HBCF Claims Consultant

    vor 3 Wochen

    Sydney, Österreich GB - Global Vollzeit

    IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Claims Consultant

    vor 1 Monat

    Sydney, Österreich GB - Global Vollzeit

    Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Senior Claims Advisor

    vor 3 Monaten

    Sydney, Österreich Marsh Vollzeit

    Marsh is seeking candidates for the following position based in the Sydney office:Senior Claims AdvisorWhat can you expect?We have an exciting opportunity for an experienced Senior Claims Advisor to join the Global Claims Technical & Operations team with a focus on servicing our large and corporate prestigious book of Financial Institutions and Professional...

  • Principal Consultant, Technical Services

    vor 2 Monaten

    Sydney, Österreich Marsh Vollzeit

    Marsh is seeking candidates for the following position based in either the Sydney or Melbourne office.Principal Consultant, Technical Services & Liability  What can you expect?The Technical Services Team's role is to support the Marsh business by providing technical insurance advice on a range of technical and policy coverage issues. You will be...

  • Technical Specialist

    vor 2 Wochen

    Sydney, Österreich GB - Global Vollzeit

    Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Technical Specialist

    vor 2 Wochen

    Sydney, Österreich GB - Global Vollzeit

    IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Associate Technical Consultant

    vor 3 Wochen

    Sydney, Österreich ServiceNow Vollzeit

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based...

  • Consultant, Forensic

    vor 3 Monaten

    Sydney, Österreich Marsh Vollzeit

    Marsh is seeking candidates for the following position based in Sydney:Consultant, Forensic What can you expect?An outstanding opportunity has become available for a Consultant within our Forensic team. The Forensic team is a key business unit within the Claims Solutions practice and is a specialised practice devoted to providing expert Insurance related...

  • Faith & Education Team Lead, Claims Operations

    vor 3 Monaten

    Sydney, Österreich Marsh Vollzeit

    Marsh is seeking candidates for the following position, based in the Sydney or Melbourne office:Faith & Education Team Lead, Claims OperationsWhat can you expect?An exciting opportunity has become available for an experienced claims professional to join Marsh’s Claims Operations team in a leadership role. In this newly-created position you will be...

  • Senior Advocate

    vor 3 Monaten

    Sydney, Österreich Marsh Vollzeit

    Marsh is seeking candidates for the following position based in the Melbourne or Sydney office:Senior Advocate- Claims SolutionsWhat can you expect?An opportunity has come up within Marsh’s Claims Solutions practice to work in the Property and Casualty advocacy claims team. In this position you will work within a team of technical and experienced...

  • Branch Manager

    vor 2 Wochen

    Sydney, Österreich GB - Global Vollzeit

    Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Senior Claims Advocate- Financial Lines

    vor 2 Monaten

    Sydney, Österreich Marsh Vollzeit

    Marsh is seeking candidates for the following position, based in the Sydney office:Senior Claims Advocate- Financial LinesWhat can you expect?Are you an experienced financial lines claims professional with the desire to excel and drive a culture of industry excellence?An exciting and rare opportunity has become available to join our Specialist Financial...

  • Branch Manager

    vor 2 Wochen

    Sydney, Österreich GB - Global Vollzeit

    IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Team Leader

    vor 3 Wochen

    Sydney, Österreich GB - Global Vollzeit

    Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Senior Technical Consultant

    vor 1 Woche

    Sydney, Österreich ServiceNow Vollzeit

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based...