Casework Manager

vor 3 Wochen


Armidale Regional Council, Österreich NSW Department of Communities and Justice Vollzeit

Casework Manager – New England NSW Department of Communities and Justice is seeking a casework manager who will lead a team of caseworkers and casework support workers to deliver impactful, child‑centred practice across the New England region. What You’ll Do Lead the coordination of daily priorities and resource allocation, supporting caseworkers and casework support workers to deliver high‑quality, evidence‑informed practice that promotes the safety and wellbeing of vulnerable children, young people, and families. Your Day‑to‑Day Duties May Include Practising effective group and individual supervision Leading practice and practice change, reform and implementation through feedback, quality assurance processes, mentoring and other practice support assistance Quality assurance of information and records for children and young people to ensure practice aligns with the standards of the Office of the Children’s Guardian Preparation and review of legal documentation, briefings and correspondence ensuring responses are accurate, meet deadlines and are of a consistently high standard Initiate court proceedings as the official applicant and model litigant Provide instruction, support, and guidance to Caseworkers in all court matters, including the Children’s Court, and where required, the Federal Circuit and Family Court of (FCFCOA), District, and Supreme Courts Managing and supporting staff with time frames, work allocation and performance management when required Engage in ongoing professional development and foster collaboration across the agency and with community, government and non‑government partners — including Grandmothers Against Removal (GMAR), Aboriginal Community Controlled Organisations (ACCOs), and Aboriginal Community Controlled Mechanisms (ACCMs) — to strengthen consultation, partnerships, and outcomes for children, young people, and families Contributing to operational and policy issues and change management strategies in support of agency goals and objectives Engage in consultation with senior leaders and executives to determine appropriate courses of action in matters that are sensitive, high‑risk, or critical to business operations What We’re Looking For Tertiary qualifications in Social Work, Psychology, Social Science, Welfare or a related discipline Demonstrated experience in applying best practice casework with children, young people and their families Experience leading and managing teams in complex and challenging situations, including a high‑volume work area A demonstrated understanding of trauma informed care and the impact poverty, trauma and violence have on children and their families A valid driver’s licence, as travel is a requirement of the role Pre‑Employment Checks National Criminal History Record Check in accordance with the Disability Inclusion Act 2014 Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012 What We Offer A challenging and rewarding career 4 weeks annual leave per year of service (additional leave entitlements in designated remote areas: Moree and Narrabri) Remote area allowance (Moree only) Flexible, autonomous work environment Competitive pay and conditions Training and development opportunities to build and maintain capabilities Health & Wellbeing and Employee Assistance Programs Applications Close Sunday, 30 November 2025 at 11:59 pm AEST. Contact For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Kirsty Archibald at or call 0472 829 796. #J-18808-Ljbffr



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