Customer Support Manager
vor 21 Stunden
Reporting into Mining Business Manager , the Customer Support Manager will join our Mining Sales team on a full-time basis at our Guildford branch. This role is responsible for the execution of the aftermarket sales strategy for the allocated customer group to maximise sales and service growth. The successful candidate will also be responsible for after sales product support and strategic planning activities to support fleet performance and deliver the lowest Total Cost of Ownership (TCO) for the customer group. Roster: Monday - Friday, 8.5 hours/day (including meal break) What You’ll Do Identify and pursue aftermarket and technology sales opportunities with customers. Support the aftermarket sales strategy for assigned customer groups. Manage fleet performance to improve total cost of ownership (TCO). Prepare and deliver sales proposals. Lead commercial negotiations for aftermarket products and services. Handle strategic planning, forecasting, and inventory management. Use IDS and AMT systems to track and manage sales opportunities. Drive continuous improvement projects to enhance site performance. Provide product support and resolve product issues. Build strong relationships with site teams, including maintenance and planning. Skills & Experience Trade Qualification or strong understanding of mining machinery components Understanding of Heavy Mining Equipment ‘Total Cost of Ownership' modelling. Proven communication, relationship development & negotiation skills, with the ability to influence key stakeholders. Self-motivated individual that can demonstrate the ability to work successfully within a team and autonomously. Excellent organisation skills, with the ability to manage fluctuating workloads and conflicting priorities to achieve tight deadlines Our Benefits Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown. Health & Wellness - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family. Culture & Career - Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute. . Additional Perks - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity. Our Company & Commitment With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions. At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality. #J-18808-Ljbffr
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Customer Support Consultant
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City of Parramatta Council, Österreich Forward Ability Support VollzeitJoin a Not for Profit who will provide you full training to be successful in your role Full Time - 4 day work week with Hybrid work (2 days WFH) Access to salary packaging benefits - increase your take home pay About Us Forward Ability Support is a not-for-profit organisation with 60 years history of providing key services to people with spinal cord injuries...
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VIC | Restaurant Manager
vor 19 Stunden
City of Melbourne, Österreich Restaurant Manager VollzeitJoin Chamas Tacos in Melbourne and be a pioneer in bringing France’s iconic cheesy melt tacos to Australia! Lead a dynamic team, shape the brand’s growth, and enjoy free tacos, fun vibes, and career-boosting training. Are you ready to spice up your career? 12/18/2025 VIC | Restaurant Manager Restaurant Manager Chamas Tacos Full time | Restaurants...
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Customer Support Manager
Vor 5 Tagen
City of Melbourne, Österreich TheirCare Pty Ltd VollzeitJoin to apply for the Customer Support Manager role at TheirCare Pty Ltd Lead daily operations, manage escalations, and build a culture of empathy and accountability. About The Role We’re seeking an experienced and people focused Customer Support Manager to lead the delivery of exceptional service to families and school communities across TheirCare. In...
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Customer Support Manager
Vor 5 Tagen
City of Melbourne, Österreich TheirCare VollzeitLead daily operations, manage escalations, and build a culture of empathy and accountability. About the Role We’re seeking an experienced and people focused Customer Support Manager to lead the delivery of exceptional service to families and school communities across TheirCare. In this pivotal leadership role, you will oversee day to day contact centre...
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Restaurant Manager – Lead Growth
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City of Melbourne, Österreich Restaurant Manager VollzeitA vibrant taco restaurant in Melbourne is seeking a Restaurant Manager to lead a dynamic team and ensure smooth daily operations. Responsibilities include supervising the staff, managing budgets, ensuring compliance with regulations, and overseeing customer satisfaction. Ideal candidates thrive in fast-paced environments, possess strong communication skills,...
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Retail Customer Concierge
vor 2 Wochen
City Of Swan, Österreich NEXTRA ELLENBROOK VollzeitA trusted local retailer in Ellenbrook, WA is seeking a Team Member to provide exceptional customer service, maintain store presentation, and support daily operations. The role involves building customer relationships, assisting with sales transactions, and contributing to inventory management. Ideal candidates will have previous retail experience, strong...
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Community Support Worker
vor 2 Wochen
City Of Swan, Österreich Bila Support Services VollzeitCommunity Support Worker - Midland and Supporting area We are Bila Community Group (Bila Support Services Pty Ltd), dedicated to providing evidence-based disability support and counselling services for NDIS participants living in Perth. Our mission is to offer support, guidance, and quality care to individuals with disabilities or mental health challenges,...
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Manager, Customer Support
vor 3 Wochen
Council of the City of Sydney, Österreich Secure Code Warrior VollzeitAbout the Role Join to apply for the Manager, Customer Support role at Secure Code Warrior . Secure Code Warrior’s mission is to establish new standards for coding that transform the ways software is created. We provide a world‑leading agile learning platform that delivers effective secure coding solutions for developers to learn, apply, and retain...
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Customer Support Manager
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City of Melbourne, Österreich Greenfields Sales Operations VollzeitLove Where You Work! Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families. Step into this rare, exciting Full Time Customer Support Manager role supporting Pre-Site Managers in our "Greenfields...
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Community Engagement
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City of Brisbane, Österreich My Plan Manager VollzeitWho we are National Disability Support Partners (NDSP) Plan Managers is part of the My Plan Manager Group (MPMG). Our values are grounded in compassion knowledge and innovation delivering plan management services in a fun and trustworthy environment. As an independent and NDIS registered plan manager were here to take the stress out of managing your NDIS...
