Senior Client Advisor

Vor 2 Tagen


City of Melbourne, Österreich Miller Leith Vollzeit

Senior Client Advisor – Luxury Fine Jewellery and Timepieces This role offers the chance to be at the forefront of a renowned luxury brand, building your reputation while delivering unparalleled client satisfaction. Company Our client is an esteemed luxury brand known for its exceptional handcrafted jewellery. Celebrated for timeless elegance and innovative artistry, the brand is synonymous with bold and distinctive design. Its iconic collections reflect refined craftsmanship and a sophisticated aesthetic that continues to captivate discerning clients around the world. Role We are seeking an experienced Senior Client Advisor to join this prestigious luxury maison, located in the heart of Melbourne’s CBD. In this role, you will be responsible for delivering an exceptional and personalized service experience to an exclusive clientele. You will guide clients through the selection of exquisite pieces, offering expert knowledge and tailored recommendations that reflect their individual tastes and preferences. As a true ambassador for the brand, you will present each collection with passion and professionalism, ensuring every client interaction is seamless and memorable. Key Responsibilities Build long‑term relationships with clients by understanding their unique needs and exceeding expectations at every touchpoint. Provide expert advice on gemstones, metals, and the intricate craftsmanship behind each piece, enabling confident purchasing decisions. Offer an elevated client experience, maintain discretion when handling private client information, and ensure secure handling of high‑value items. Achieve sales targets while identifying opportunities to upsell and cross‑sell. Manage client interactions and drive retention using retail point‑of‑sale and CRM systems. Skills & Experience Extensive knowledge of fine jewellery, including gemstones, metals, and design techniques. Proven track record of exceptional service within a luxury retail setting. Strong interpersonal skills and a consultative sales approach. Ability to build rapport with high‑net‑worth clients and navigate complex sales with confidence. Familiarity with CRM systems and a sales‑driven mindset. Benefits Represent a prestigious global brand and engage with a loyal, discerning clientele who appreciate true luxury. Join a team that values excellence, artistry, and exceptional service, while benefiting from ongoing training and professional development. This is a unique chance to deepen your expertise in fine jewellery and elevate your career within one of the most respected names in the luxury industry. Contact For more information about this opportunity, please apply via the link or contact Nadia Tribuzio at *** or email *****@millerleith.com.au. #J-18808-Ljbffr



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