Collaboration Specialist

Join to apply for the Collaboration Specialist role at VicRoads Annual Salary Range: Up to $120,000 + Super Employment Type: Ongoing - Full-Time Usual Work Location: QV 180 Lonsdale Street CBD/ Work from home Are you passionate about creating products and experiences that not only meet user needs but also captivate their hearts and minds? Are you excited about the challenge of balancing customer desirability with business viability, technology feasibility and broader business strategy to deliver exceptional experiences? If so, we have an incredible opportunity for you About the Opportunity As a Collaboration Specialist at VicRoads, you will play a pivotal role in empowering employees to work smarter and more effectively through the adoption and optimisation of collaboration platforms. This position is central to ensuring that our digital collaboration tools are reliable, secure, and continuously improved to meet evolving business needs and enhance the employee experience. You will act as a trusted advisor and subject matter expert, partnering with business units to uplift digital literacy, drive productivity, and enable seamless workflows. The role also includes supporting the adoption of new features—such as AI—to enhance productivity and employee experience. From governance and training to integration and automation, you'll help shape how VicRoads collaborates in a modern, connected environment. About you You're a skilled Collaboration Specialist with a strong background in digital collaboration technologies and a passion for enabling people to work smarter. You bring hands‑on expertise in Microsoft 365 and related platforms, and thrive in environments that value innovation, governance, and continuous improvement. You'll thrive in this role if you: Have 3-5 years' experience in delivering and supporting collaboration technologies. Possess strong knowledge of Microsoft 365, Teams, SharePoint, and emerging AI-powered tools (e.g., Copilot, Rovo). Have experience supporting Atlassian and other SaaS tools (e.g., DocuSign, Miro, Figma). Communicate effectively and build strong relationships with stakeholders. Are proactive in identifying opportunities to improve collaboration, productivity, and user experience. Enjoy partnering with business units to uplift digital literacy and drive adoption of new features. Experience with ITSM tools (e.g., ServiceNow) and Agile ways of working. Exposure to Human-Centred Design (HCD) or Service Design practices to inform solutions and improve employee experience. Relevant certifications in Microsoft 365 or Atlassian products. Our culture Innovation powers progress, but it doesn't come without support. To attract, retain, and develop talented people, we reward initiative and ingenuity, foster collaboration, and offer dynamic career development. At VicRoads, we embrace diversity and inclusion and we're proud our workforce reflects the community we work for. What we offer Salary packaging, Fitness Passport & discounts to hundreds of retailers Opportunities for professional and personal development Flexible working arrangements and family‑friendly practices, including 16 weeks paid parental leave How to apply We encourage applications from people of all genders, backgrounds and communities. If you need any adjustments to our recruitment process or the role itself, please let us know when applying. Please submit your application via the "Apply" button. For a copy of the Position Description please email Unfortunately, applications cannot be accepted via this email. VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence. Please note that due to legal requirements you must be predominantly located in Australia and for certain roles, predominantly located in Melbourne or Victoria. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Technology, Information and Internet Referrals increase your chances of interviewing at VicRoads by 2x #J-18808-Ljbffr