Customer Applications Manager
vor 1 Woche
04th November, 2025 Who are we? Standards Australia (SA) is the peak standards development organisation in Australia, with a rich history that dates back to 1922. We proudly employ over 200 professionals dedicated to helping shape Australia’s future and enabling the safe and sustainable progress of Australian communities. Our organisation brings experts together to create national and international standards that serve as essential guidelines for products and services, ultimately benefiting the Australian community. Our vision is to be the trusted voice that delivers confidence in a changing world. About the role Lead the configuration, development, enhancement, and support of CRM (Customer Relationship Management) applications, with a primary focus on Salesforce and other applications such as HubSpot. You will manage and lead a cross-functional team and proactively step into delivery tasks—whether it's solving complex issues or driving hands‑on execution—to ensure the team meets its goals. What you’ll do Recruit, onboard, develop, lead and grow a team of functional consultants, developers, Technical BA and Automation Testers Maintain a clear and constant view of team performance and capability Provide regular feedback and ongoing mentoring and coaching to all team members to uplift capability and help individuals achieve their growth objectives Develop CRM application roadmaps to deliver current and future strategy and alignment with IT strategy Lead the design, configuration, administration, and support of SA CRM systems Proactively engage and collaborate with key stakeholders such as Business Owners, Security, Architecture, Infrastructure etc., to deliver quality end‑to‑end solutions Manage vendor relationships effectively, ensuring alignment with delivery standards, timelines, and strategic objectives Take a metrics driven approach to monitoring and improving system performance and health About you 8+ years of experience in managing cross‑functional technical teams, ideally including Salesforce professionals (developers, admins / configuration experts, testers, BAs) Proven experience with Salesforce configuration Strong understanding of Salesforce architecture, including Sales Cloud, Service Cloud, Experience Cloud, and platform capabilities Hands‑on experience with declarative tools (Flows, Process Builder, Validation Rules) and familiarity with Apex, LWC, and integrations Experience working with Salesforce configuration experts and developers to deliver scalable solutions Experience with setting up Salesforce deployment pipelines and CI / CD practices Experience managing other customer‑facing platforms such as HubSpot, marketing automation tools, or CRM ecosystems Ability to assess application health, drive platform adoption, and manage vendor relationships Experience with Agile development methodologies and processes Prior involvement with production support / incident response Culture & Benefits Standards Australia is proud to have been awarded the prestigious Employer of Choice Award for two consecutive years, 2023 and 2024. This recognition highlights our commitment to creating an exceptional workplace and fostering a culture of excellence. Our iCARE values form the basis of all we do - Integrity, Courage, Accountability, Respect, and Excellence. We offer a range of People Perks that support flexibility, wellbeing, career growth, and recognition—helping you thrive at work and beyond. #J-18808-Ljbffr
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Lead Application Developer
Vor 4 Tagen
City of Parramatta Council, Österreich Customer Apps VollzeitWe would like to provide our internal workforce the opportunity to apply for the role of Lead Application Developer (Operation Applications). This role will report to Customer Applications Manager within the Strategy & Transformation portfolio. This is a Full-Time Permanent EA Grade 9 opportunity. The Role : Design develop and deliver applications and...
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Application Support Analyst
vor 1 Woche
Council of the City of Sydney, Österreich NSW Department of Customer Service VollzeitJoin to apply for the Application Support Analyst role at NSW Department of Customer Service Join to apply for the Application Support Analyst role at NSW Department of Customer Service Get AI-powered advice on this job and more exclusive features. NSW Department of Customer Service provided pay range This range is provided by NSW Department of Customer...
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Sales Application Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Waters VollzeitOverview Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Sales Applications Manager to support growth of our businesses across Australia & New Zealand. Waters deliver benefits through innovation and people that enable customer success in the life, pharmaceutical, and food sciences. People...
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Application Support Manager
vor 5 Stunden
Council of the City of Sydney, Österreich Duck Creek Technologies VollzeitJoin to apply for the Application Support Manager role at Duck Creek Technologies Duck Creek is an insurance industry leader, driving transformation and delivering modern SaaS solutions that help insurers set a new standard and revolutionize how consumers interact with insurance companies. As a leading technology provider to the insurance industry, we...
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Application Support Manager
vor 6 Stunden
Council of the City of Sydney, Österreich Duck Creek Technologies VollzeitHelping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek. WHAT WE ARE ABOUT: Duck Creek is an insurance industry leader, driving transformation and delivering modern SaaS solutions that help insurers set a new standard and revolutionize how consumers interact with insurance companies. As a leading technology provider to...
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Council of the City of Sydney, Österreich Waters VollzeitA leading analytical instruments company based in New South Wales is seeking a Sales Applications Manager to enhance customer success across Australia and New Zealand. The ideal candidate will have over 7 years of experience with analytical instruments like UPLC and Mass Spec, alongside a strong technical background and excellent communication skills. This...
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Manager, Casework
Vor 2 Tagen
Council of the City of Sydney, Österreich Manager, Casework VollzeitAbout the Role At Life Without Barriers we deliver inclusive trauma‑informed services that support children, young people, families and carers to thrive. From foster care, family support, residential care and youth programmes we work alongside communities to create safe supportive environments where every child and young person can reach their potential....
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Application Support Manager
vor 4 Wochen
Council of the City of Sydney, Österreich NSW Health VollzeitApplication Support Manager Join to apply for the Application Support Manager role at NSW Health 1 week ago Be among the first 25 applicants SESLHD - Application Support Manager - Cancer Care Services Employment Type: Temporary Full Time until December 2027 Position Classification: Health Manager Level 3 Remuneration: $127,150 – $144,444 per annum plus...
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Application Support Manager
vor 2 Wochen
Council of the City of Sydney, Österreich SS&C Technologies VollzeitAs a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job...
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Group Manager Applications
vor 4 Wochen
Council of the City of Sydney, Österreich Talenza VollzeitGroup Manager Applications Direct message the job poster from Talenza Director | Talent and Transformation Solutions at The Transformation Group | DEI Advocate A rare opportunity exists for an accomplished technology leader to step into a Director-level role with responsibility for the enterprise applications portfolio. This position balances strategy and...