Claims Specialist
vor 3 Wochen
Cowbell is signaling a new era in cyber insurance by harnessing technology and data to provide small and medium‑sized enterprises (SMEs) with advanced warning of cyber risk exposures bundled with cyber insurance coverage adaptable to the threats of today and tomorrow. Championing adaptive insurance, Cowbell follows policyholders’ cyber risk exposures as they evolve through continuous risk assessment and continuous underwriting. In its unique AI‑based approach to risk selection and pricing, Cowbell’s underwriting platform, powered by Cowbell Factors, compresses the insurance process from submission to issue to less than 5 minutes. Founded in 2019 and based in the San Francisco Bay Area, Cowbell has rapidly grown, now operating across the U.S., Canada, U.K., and India. This growth was recently bolstered by a successful Series C fundraising round of $60 million from Zurich Insurance. This investment not only underscores the confidence in Cowbell’s mission but also accelerates our capacity to revolutionize cyber insurance on a global scale. With the backing of over 25 prominent reinsurance partners, Cowbell is poised to redefine how SMEs navigate the evolving landscape of cyber threats. Cowbell is hiring a Cyber Claims Operations Specialist specializing in processing cyber insurance claims. This role will work directly with both internal and external partners, including policyholders, brokers, vendors, and insurer partners. The Specialist will be primarily responsible for managing the intake and setup of claims, overseeing the logistical processes associated with those claims, supporting the claims team, and ensuring the proper flow of the claims process from intake to closure. Responsibilities Assist with developing and implementing the processes and procedures for the intake, organization, and resolution of claims. Liaise with various internal stakeholders to ensure information fluidity and transparency between Cowbell’s insurance teams. Coordinate with insureds and Cowbell’s external partners to gather information and maintain logistical integrity throughout the claims resolution process. Facilitate claims payments, budgets, and maintain and manage financial data. Coordinate cross‑discipline projects involving Cowbell’s internal teams and external partners. Generate reports utilizing Tableau to pull general claims data. Assist with the creation and development of presentations/slides on claims data. Qualifications Experience in risk and insurance claims administration and/or a paralegal role. Experience creating and managing procedures and documentation. Flexible and open to change, innovation, and new information. Experience specifically with cyber and professional liability claims a plus. High level of organization and a willingness to problem‑solve. Sense of urgency and mission‑driven. Compensation Cowbell believes that pay equity and pay transparency advance workplace fairness. Compensation will be equitable and based on experience. The salary range for this position, based in Pleasanton, CA, starts at $95,000.00 annually with an annual bonus and equity. This salary range is subject to change based on work location and market conditions. Equal Employment Opportunity We are committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status. #J-18808-Ljbffr
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