Service Desk
vor 3 Wochen
MyState Limited is part of a leading financial services group — MyState Bank, Auswide Bank, SelfCo, and TPT Wealth — focused on delivering exceptional banking experiences and helping Australians achieve more. The Opportunity We’re seeking a Service Desk Technical Lead to lead our Service Desk team and deliver high-quality IT support across the business. This newly created role, based in Hobart, suits an experienced IT support professional ready to step into leadership or a current team leader looking to make a meaningful impact. You’ll lead a team of four, oversee daily Service Desk operations, act as the key escalation point for technical issues, and help work through a backlog of requests following our recent merger. You’ll collaborate closely with Technology teams and business stakeholders across Australia to ensure consistent and reliable support. Your Role Lead, mentor, and develop the Service Desk team Manage day-to-day operations and ensure SLA performance Act as the escalation point for complex technical incidents Improve processes and reduce post‑merger backlog Maintain Service Desk documentation and knowledge base Work closely with teams and vendors across Australia Ensure compliance with IT policies, security, and operational standards What You Bring 3–5 years’ experience in IT support (Level 1–2) Strong technical skills across Microsoft 365, MDM, and desktop environments Experience leading, mentoring, or coaching others A customer‑focused, proactive approach to problem solving Strong communication skills and the ability to collaborate effectively Why Join MyState? A supportive environment where your leadership makes a real difference Opportunities for career growth within a trusted financial services group Competitive salary, benefits, and ongoing development Ready to Apply? Apply by Monday 26th January. For any questions, please contact We celebrate diversity and are committed to creating an inclusive workplace. We welcome applications from people of all backgrounds, identities, and abilities. If you need adjustments during the recruitment process, please let us know. Employment with MyState is subject to background checks including Bankruptcy, Police, and Credit checks to verify your suitability to work in the finance sector. #J-18808-Ljbffr
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Service Desk
vor 3 Wochen
City of Hobart, Österreich MyState Bank VollzeitMyState Limited is part of a leading financial services group — MyState Bank, Auswide Bank, SelfCo, and TPT Wealth — focused on delivering exceptional banking experiences and helping Australians achieve more. The Opportunity We’re seeking a Service Desk Technical Lead to lead our Service Desk team and deliver high-quality IT support across the...
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Service Desk Tech Lead
vor 3 Wochen
City of Hobart, Österreich MyState Bank VollzeitA leading financial services group is seeking a Service Desk Technical Lead to oversee the Service Desk team in Hobart. In this role, you will manage daily operations and act as the key escalation point for technical issues, ensuring high-quality IT support. Candidates should have 3–5 years of IT support experience and strong technical skills in Microsoft...
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Service Desk Tech Lead
vor 2 Wochen
City of Hobart, Österreich MyState Bank VollzeitA leading financial services group is seeking a Service Desk Technical Lead in Hobart. In this role, you will oversee the Service Desk team, manage daily operations, and serve as the key escalation point for technical issues, ensuring high-quality IT support. The ideal candidate will have 3-5 years of IT support experience and strong technical skills in...
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Service Desk Tech Lead
vor 2 Wochen
City of Hobart, Österreich MyState Bank VollzeitPosition Overview A leading financial services group is seeking a Service Desk Technical Lead to oversee the Service Desk team in Hobart. Responsibilities In this role, you will manage daily operations and act as the key escalation point for technical issues, ensuring high-quality IT support. Qualifications 3–5 years of IT support experience Strong...
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City of Hobart, Österreich Telstra VollzeitService Desk Technician • Hobart, Australia A leading telecommunications company is seeking a Technical Specialist in Hobart to provide quality customer support and network assurance as part of a rotating 24/7 shift roster. This role involves managing service desk support and network operations to ensure top-tier service levels for government agencies. The...
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Service Desk Lead: IT Support
vor 3 Wochen
City of Hobart, Österreich MyState Limited VollzeitA leading financial services group is looking for an experienced Service Desk Technical Lead in Hobart. In this role, you will lead a team to deliver high-quality IT support and manage daily operations, ensuring compliance with IT policies. The ideal candidate has 3–5 years of IT support experience and strong technical skills in Microsoft 365. The position...
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ICT Service Desk Specialist
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City of Hobart, Österreich GLENORCHY CITY COUNCIL VollzeitA local government organization in Hobart is seeking an experienced ICT Technical Officer to provide customer-focused technical support. You will assist staff and stakeholders with ICT issues, maintain service records, and manage user accounts across various systems. The ideal candidate will possess a Certificate IV in Information Technology and have...
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Service Desk Coordinator
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City of Brisbane, Österreich Auto & General VollzeitService Desk Coordinator – The Role As a Service Desk Coordinator, you will be pivotal in ensuring the smooth, day-to-day operation of our Level 1 support team. This role focuses on optimising workflow, managing resources, and driving process improvements to ensure our analysts efficiently resolve customer issues and meet SLAs. You will also serve as a key...
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Service Desk Analyst
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City of Melbourne, Österreich Interactive VollzeitService Desk Analyst Join Interactive , a dynamic tech company that is constantly growing and evolving. Our renowned Service Desk is geared up to tackle any technical challenges our customers may encounter. As the Service Desk Analyst, your role goes beyond fixing problems – you’ll be the single point of contact for all incidents and service requests,...
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Service Desk Analyst
Vor 6 Tagen
Council of the City of Sydney, Österreich Interactive VollzeitService Desk Analyst Join our renowned Service Desk, geared up to tackle any technical challenges our customers may encounter. As the Service Desk Analyst , your role goes beyond fixing problems – you'll be the single point of contact for all incidents and service requests, whilst ‘wowing’ our customers with your expertise. You will continually look to...
