Facility Leader

Be among the first 25 applicants. Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible. Role Overview The Facility Leader at Hume City Council is responsible for leading the operations of multiple community facilities within a precinct, ensuring they are well‑maintained, welcoming, and effectively resourced. The role involves managing daily activities, supporting staff and volunteers, and overseeing customer service to meet the needs of diverse community groups. What you’ll be doing Lead the coordination of multiple community facilities within a precinct, ensuring consistent, high‑quality service delivery across all sites. Facilities include: Homestead Community and Learning Centre Greenvale West Community Centre Develop and implement strategic and operational plans that reflect local priorities and community needs. Oversee the coordination and smooth running of events in accordance with agreed service levels for the different types of community facilities, including room set‑up, pack‑down and event management. Provide specialist advice to hirers and users regarding bookings, equipment, and facility services. Plan, develop and implement Neighbourhood House Programs, ensuring alignment with service agreements and strategic goals. Partner with other Council departments and external stakeholders to deliver integrated programmes/activities within the facilities in accordance with Council Plan objectives. Implement administrative systems for bookings, reporting, and compliance in accordance with agreed systems and procedures. Maintain accurate records and ensure alignment with Council policies and funding requirements. Prepare and manage operational budgets for designated community facilities within the precinct in accordance with Council requirements. Establish and support appropriate governance structures that reflect precinct‑level collaboration and stakeholder engagement. Required skills and experience Demonstrated experience in community development practice, including leadership and managing complex stakeholder relationships. Proven knowledge and experience in the operation and management of integrated community facilities. Knowledge of the Neighbourhood House sector and Neighbourhood House Coordination Program. Strong understanding and commitment to community development principles and working with socially and economically disadvantaged communities. Proven experience in the management and operation of community facilities, including maintenance, bookings, and event supervision. Demonstrated financial management and high‑level administrative skills, including contract and reporting requirements. Proven ability to build and maintain effective relationships with internal and external stakeholders from diverse backgrounds and cultures. Strong verbal and written communication skills, adaptable to a wide range of audiences. Required certifications & qualifications Relevant tertiary qualifications in Community Development, Social Sciences, Recreation, or Venue Management, or substantial relevant experience in the community sector. Current Victorian Driver’s Licence. Why Hume City Council? A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values. We provide a competitive salary package, professional development opportunities, and a supportive work environment. EEO Statement We are an equal‑opportunity employer and a child‑safe organisation. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people, LGBTIQA+ people and people from culturally diverse backgrounds to apply. All candidates will be required to undertake background and probity checks, including reference checks, Working with Children Checks and a Criminal Record Check. #J-18808-Ljbffr