Credit Team Leader

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business. When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to: Grow your career with tailored development programs Thrive your way with flexible work options Make your mark in a high-performing, values-led team Australian Liquor Marketers (ALM) is the Liquor wholesale division of Metcash. We are the largest wide range wholesaler to the independent liquor trade. Being part of something bigger in the ALM team is all about making a huge difference for the local retailers, businesses and communities we service. And while you’re championing successful independents, the wider Metcash family is behind you with a sea of opportunities to develop yourself, grow your career, and make your mark. About the Opportunity Ready to lead a high-performing credit team and help shape the future of independent retail? We’re looking for a passionate Credit Team Leader to join our Finance team in Crestmead, QLD on a 12‑month fixed‑term contract . Reporting to the Commercial Credit Manager, you’ll guide a team of Credit professionals to deliver exceptional service and results — and have fun doing it In this Role Oversee daily credit operations and workflow management Lead, coach, and inspire a team of Credit Officers and Support staff Conduct monthly debtor ledger and credit limit reviews Manage escalated queries and resolve issues within delegation Drive process improvements and automation initiatives Prepare ad hoc reports and support the Commercial Credit Manager Build strong relationships with internal and external stakeholders Foster a customer‑first, collaborative team culture You’re Likely a Match If Have 3–5+ years of credit leadership experience in a high‑volume, fast‑paced environment Are a natural communicator with strong interpersonal and coaching skills Can solve problems and negotiate like a pro Know your way around MS Excel and Office Bring a proactive mindset with a focus on continuous improvement Have experience leading a team through change and keeping engagement high during transformation What’s on offer We’re proud to offer a workplace that supports your well‑being, growth, and belonging: ️ Extra Leave: Enjoy a 5th week of annual leave, 2 well‑being days, plus 1 volunteer day annually Career Growth: Endless learning and development opportunities Parental Leave: 12 weeks of gender‑neutral paid leave for primary carers Inclusive Culture: Bronze Employer for LGBTQ Inclusion ⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025) Mental Health: Gold accreditation by Mental Health Australia Flexibility: Flex Ready and Family Friendly Workplace accredited About Us Join us and be part of something bigger Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125. We believe in the power of independent, family‑owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support. We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected. We are the largest supplier of liquor to independently owned liquor retailers and the largest broad range liquor wholesaler in Australia. ALM supplies over 12,000 liquor customers. In addition to supplying liquor stores, ALM incorporates a specialist on‑premise liquor division that supports bars, pubs, restaurants and hotels. Through our network of 14 distribution centres located in each State and territory in Australia, we support independent businesses with a competitively priced and extensive liquor range, delivered through our cost effective and efficient supply chain. #J-18808-Ljbffr