Senior Engineering Manager

Senior Engineering Manager – Atlassian Role Summary: The Senior Engineering Manager for Growth under the Low‑Touch Business Unit will build and lead engineering capability that owns the end‑to‑end self‑serve customer acquisition journey for Jira Service Management. You will lead a team of 10‑12 engineers located in Australia/New Zealand, partner closely with Product, Design, Data Science, Marketing, and Sales to deliver durable increases in customer acquisition and activation, and have a strong interest in AI/ML, collaborating with Data Scientists and ML Engineers to deliver tangible business impact using cutting‑edge AI/ML technologies. Key Responsibilities Own technical strategy and delivery for the full self‑serve customer acquisition journey: awareness → buy → onboard → use. Translate product and GTM priorities into an engineering roadmap that directly improves business outcomes. Build and coach a high‑performing engineering team (individual contributors and tech leads), foster psychological safety, set hiring plans, and partner with PM, Design and DS DRIs to create clear delivery ownership. Partner with Data Science and Analytics to instrument the funnel, run experiments/A‑B tests, establish health signals and implement alerting for leading indicators of future risk. Use funnel & cohort analysis to prioritise work with measurable revenue impact. Lead the team beyond technical execution to focus on business and customer value. Partner closely with Product & Design to evaluate and prototype new motions and ship minimum‑viable changes that unlock non‑linear growth for the business. Strong communicator able to represent technical trade‑offs and risks to executives and business partners. Additional Responsibilities Enable your teams to ship features quickly and safely, providing them with the tooling and processes needed for success. Drive technical and operational excellence, pushing innovation and quality. Grow your team members' careers and keep them engaged. Support your team by holding regular one‑on‑ones, giving context on priorities, collaborating with other teams, unblocking projects, and resolving conflicts. Be both a technical leader and people manager responsible for guiding your teams to make solid technical decisions. Help prioritize and coordinate the team’s work alongside your product management and design peers. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family, and help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we’re motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh. Seniority level Mid‑Senior level Employment type Full‑time Job function Engineering and Information Technology Industries Software Development #J-18808-Ljbffr