Virtual Personal Banker

vor 2 Wochen


Council of the City of Sydney, Österreich Hatch Vollzeit

Consumer Connect Banker – Westpac, Kogarah, NSW, Australia Role Summary This is a Consumer Connect Banker role with Westpac based in Kogarah, NSW, AU. The role seniority is junior. Employment type is full-time. About the Virtual Service Team The Virtual Service team are the customer service specialists of the Westpac Group, providing the best service over the phone to millions of customers every year. Our aim is to deliver a seamless banking experience and become one of the world's best contact centres. Qualifications At least 12 months of customer service experience (any industry) Thriving in a corporate and professional working environment Ability to thrive in a high‑paced, KPI‑driven environment Genuine interest in Banking and Financial Services Work across operating hours Monday to Friday 8 AM to 8 PM Willingness to commute and work onsite at our Kogarah office starting from the 7th of November 2025 Benefits Special offers on banking products and discounts from top brands, including generous employee‑only mortgage rates Flexible work arrangements and a variety of leave options including Culture, Lifestyle and Wellbeing leave Tailored learning and development opportunities to grow your career within the bank Opportunities to give back to the community through volunteering initiatives Diversity & Inclusion We welcome everyone – no matter age, gender, background or abilities. Additional support is available for veterans, Indigenous Australians and the neurodiverse community. Adjustments during the recruitment process can be requested on the "People with Disability and/or needing Accessibility Requirements" page. Key Responsibilities Providing exceptional customer service Meeting KPIs Working onsite Key Strengths Customer service experience Ability to thrive in a corporate environment Interest in Banking and Financial Services Apply Today Create your future by clicking the APPLY or APPLY NOW button. This role is with Westpac, not with Hatch. Seniority Level Entry level Job Function Finance and Sales Industries Internet Marketplace Platforms #J-18808-Ljbffr



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