Care Manager

Step into Leadership at Southern Cross Care Tasmania asour Next Clinical Care Manager – Mount Esk At Southern Cross Care Tasmania (SCC), we believe increating communities where kindness, respect, and genuine connection thrive.Our Clinical Care Manager – Mount Esk plays a vital role in bringingthat vision to life — ensuring every resident receives exceptional,person-centred care, every team member feels supported, and every decisionreflects our values of compassion, respect, and integrity. About the Role This rewarding leadership role combines clinical excellencewith people-centred management. As the Clinical Care Manager at MountEsk, you’ll oversee the delivery of high-quality, individualised clinical care,leading a dedicated team of RNs, ENs, and ECAs to uphold the highest standardsof safety, compliance, and compassion. You’ll play a key role in shaping the care experience forour residents, supporting staff development, and maintaining a culture wherequality, empathy, and accountability go hand in hand. Working collaborativelywith residents, families, and multidisciplinary teams, you’ll ensure Mount Eskcontinues to be a place where people feel valued, supported, and at home. Key Responsibilities Oversee and lead clinical operations within the MountEsk facility, ensuring delivery of person-centred, high-quality care Manage assessments, care planning, anddocumentation to reflect individual empowerment and partnership in care Mentor, coach, and support nursing and careteams to deliver care aligned with SCC expectations and regulatory requirements Build trusted, professional relationships withresidents, families, and stakeholders, communicating clearly and with empathy Effectively allocate and manage staffing,equipment, and clinical resources to ensure safe and efficient operations Promote adherence to SCC policies, aged carestandards, and legislative frameworks Actively participate in continuous improvementinitiatives and quality audits Lead and support performance conversations,professional development, and team engagement Identify and manage risk, ensuring compliancewith all safety and governance requirements Foster a positive, collaborative teamenvironment that reflects SCC’s values About You You’re an empathetic, capable, and values-driven clinicalleader who thrives in a role where people and purpose come first. You combinestrong clinical acumen with the ability to lead and inspire others, ensuringexcellence in both care delivery and team culture. Given the challenges and unique layout of Mount Esk, theideal candidate will bring: Minimumof 2 years’ experience in a Clinical Manager role within an agedcare setting Strongability to oversee assessment and care planning, ensuring qualitydocumentation that reflects empowerment and partnership in care Experienceleading and developing RN/EN/ECA teams with empathy and accountability Excellentinterpersonal and communication skills, with the ability to buildlong-term, trusted relationships Provenability to allocate and manage resources effectively, balancingoperational and clinical priorities Deepunderstanding of compliance requirements, aged care standards, andlegislation Experienceconducting audits, identifying risks, and initiating corrective actions Strongconflict resolution and problem-solving skills, with the ability to adaptto change and contribute to effective solutions Competencein preparing, interpreting, and maintaining clear written documentationand reports Experiencein performance management and coaching conversations delivered withprofessionalism and care Personal Attributes EmotionalIntelligence – Approaches people and situations with empathy,patience, and understanding Resilience – Maintains composure and professionalism under pressure, guiding othersthrough change Integrityand Accountability – Acts ethically, taking responsibility fordecisions and outcomes CollaborativeLeadership – Encourages teamwork, respect, and shared purpose withinthe care team What’s on Offer: Theopportunity to salary package up to $18,900 per FBT year Freeparking Reward & Recognition Program EmployeeAssistance Program Purchasedleave Ongoingtraining and development opportunities Discountprivate health insurance Corporatediscounts and benefits from a wide range of popular brands About Us When you choose Southern Cross Care Tasmania you arechoosing a team who is passionate about people and their quality of life.For over 50 years we have been caring for our community making a difference inthe lives of those we care for as well as those that work for us. A wholly Tasmanian not for profit aged care provider withservices in almost every region, we provide support in residential aged care,lifestyle villages and in the home. Taking a holistic approach, our clinicaland lifestyle services are delivered by qualified, passionate and committedpeople who value and respect individual needs and preferences. How to Apply To apply, please submit a copy of your resume and a coverletter addressing how your relevant experience meets the Selection Criteria andkey responsibilities of the role. #J-18808-Ljbffr