Tier 2 Tech Support Engineer — SaaS

A leading fitness software company is seeking a Tier 2 Technical Support Agent to deliver high-quality, timely support for their products. In this role, you will manage support tickets, provide technical training, and improve support processes. Strong troubleshooting skills and experience with CRM platforms, particularly GoHighLevel, are essential. Join a...

A global SaaS leader is seeking a Technical Support Engineer fluent in Korean to provide outstanding customer support. The role involves troubleshooting technical issues, coordinating assistance, and ensuring high-quality customer experiences. Candidates must have 2+ years in technical support and be based in Sydney. This is a 12-month contract with a salary...

A digital experience company in Australia is seeking an Associate Technical Support Engineer - Tier 1. In this role, you will provide essential support to customers using PaaS/SaaS solutions, ensuring efficient resolution of incidents and maintaining high customer satisfaction. Strong communication, troubleshooting skills, and a degree in computer science or...

A leading digital experience company in North Sydney is seeking an Associate Technical Support Engineer - Tier 1 to provide vital customer support for its SaaS platforms. This role involves independent resolution of customer issues, documenting interactions, and improving technical processes. Ideal candidates will have a Bachelor's degree in IT or related...

Associate Technical Support Engineer - Tier 1 At Optimizely, we’re on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and...

A dynamic tech start-up is seeking a customer support representative in Melbourne. This role involves providing tier 1 support to clients, solving technical issues, and contributing to the knowledge base. Ideal candidates will have 1-2 years of experience in B2B SaaS and strong problem-solving skills. Join a fast-paced team that values customer experience...

Tech Support Engineer - Korean Speaker (JO- ) Sydney, Australia Salary: AUD - AUD per annum + super Hiring!! Technical Support Engineer – Korean speaker 12 months contract opportunity- with a high potential to go permanent Offering: $450/day including super Must have Korean Language Working Proficiency Our client is a global SaaS leader- one of 25...

Associate Technical Support Engineer - Tier 1 At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and...

Role Overview We’re looking for a Mid-Market Sales Engineer to support pre‑sales for dynamic, mid‑sized clients. In this role, you’ll collaborate with Account Executives to run discovery, deliver tailored product demos, and connect technical solutions to business outcomes. You’ll be hands‑on, learning fast, solving problems creatively, and...

A fast-growing SaaS company is seeking a Business Development Manager for NSW. This field-based role offers a base salary of $100K–$120K plus commissions, with the potential to earn $200K+. The ideal candidate has over 2 years in B2B SaaS sales or construction tech, possesses strong relationship-building skills, and thrives in a hybrid work environment....