Service Desk Analyst
vor 1 Tag
Join Our Team as a Service Desk Analyst We are looking for a Service Desk Analyst who is enthusiastic about what they do, who wishes to grow their career and is eager to take on new challenges, with a learning mindset.You will be involved in:✅ Referrer and patient support skillset within the team responsible for all support enquiries, requests.✅ Provide basic troubleshooting, systems support and coaching for systems to the client.✅ User access (password reset).✅ Complete any other support requests within the skillset and appropriate of a Service Desk Analyst as requested by the client.✅ Gather and analyse information about the client’s issue and determine the best way to resolve their concern.✅ Triage all incoming support requests (phone, email, automated, or in person,) to accurately determine the issue and its urgency/impact to business or end user.✅ Allocate and assign all support requests to a senior technical resource or department based on skillset and capacity.✅ Escalate support requests when a client need arises, or an engineering resource requires assistance.✅ Will be called upon to handle level one internal support requests and backup checks and support requests.✅ Provide timely updates to clients and internal technical staff during the resolution process.✅ Provide excellent service during every interaction with clients ensuring quality, timeliness, and resolution of issues in the first instance. Melbourne VIC. Help Desk & IT Support (Information & Communication Technology). Full Time.More information and apply here #Job #Jobsearch #Team #Apply #Fulltime #Melbourne #IT #service #desk Is it onsite or RemotePeople from india can apply for this #J-18808-Ljbffr
-
Service Desk Analyst
Vor 3 Tagen
City of Melbourne, Österreich Interactive VollzeitService Desk Analyst Join Interactive , a dynamic tech company that is constantly growing and evolving. Our renowned Service Desk is geared up to tackle any technical challenges our customers may encounter. As the Service Desk Analyst, your role goes beyond fixing problems – you’ll be the single point of contact for all incidents and service requests,...
-
Service Desk Analyst
vor 2 Wochen
Council of the City of Sydney, Österreich Michael Page Australia VollzeitService Delivery Analyst Competitive salary with 20% bonus About Our Client This large organisation operates within the property industry and is renowned for its innovative approach and commitment to excellence. With a strong presence in Sydney, the company is dedicated to delivering high-quality services and maintaining a robust technology infrastructure....
-
Service Desk Analyst
vor 4 Wochen
City of Melbourne, Österreich Kinetic VollzeitService Desk Analyst About the Role As a Service Desk Analyst you will be responsible for supporting the delivery of technology solutions by helping to develop and improve the existing and future systems & processes while working with internal business stakeholders to improve user competence development and compliance to create operational efficiencies in...
-
Service Desk Analyst
vor 1 Tag
Melbourne, Österreich Talent Vollzeit1 week ago Be among the first 25 applicants This range is provided by Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$38.00/hr - A$38.00/hr Direct message the job poster from Talent Connecting top-tier talent to the Victorian Government's Corporate Services sector The Role A...
-
Service Desk Analyst
Vor 3 Tagen
City of Melbourne, Österreich Specsavers VollzeitAt Specsavers, we know that to reach your full potential you need to work somewhere that will bring out your best. We pride ourselves on offering a workplace with a supportive, driven, flexible and inclusive culture. In 2025, we were proudly recognised as one of Australia’s Best Places to Work for the third consecutive year and ranked 16th on Fortune’s...
-
Service Desk Analyst
Vor 3 Tagen
Council of the City of Sydney, Österreich Interactive VollzeitService Desk Analyst Join our renowned Service Desk, geared up to tackle any technical challenges our customers may encounter. As the Service Desk Analyst , your role goes beyond fixing problems – you'll be the single point of contact for all incidents and service requests, whilst ‘wowing’ our customers with your expertise. You will continually look to...
-
Service Desk Analyst
vor 1 Tag
Melbourne, Österreich Latitude Financial Services VollzeitJoin to apply for the Service Desk Analyst role at Latitude Financial Services Join to apply for the Service Desk Analyst role at Latitude Financial Services Direct message the job poster from Latitude Financial Services The Service Desk Analyst is responsible for delivering operational and first-level IT support to over 1,500 end-users across all business...
-
Service Desk Analyst
vor 3 Wochen
City of Melbourne, Österreich Leidos Australia VollzeitService Desk Analyst – NV1 Join to apply for the Service Desk Analyst role at Leidos Australia. Due to the nature of the role, you must be an Australian Citizen, hold an active NV1 security clearance and be willing to undergo an OSA (Organisational Suitability Assessment). Multiple positions available across VIC, ACT, WA and QLD. Kick‑start your career...
-
Service Desk Analyst
vor 2 Wochen
City of Melbourne, Österreich Brennan VollzeitService Desk Analyst – Brennan (Melbourne) Join Brennan where true performance thrives. We focus on delivering technology that meets customers’ needs and builds real value backed by our True Performance System. Why join Brennan Competitive remuneration and comprehensive benefits. Training and certification bonuses. Culture awards that recognise...
-
Service Desk Analyst
vor 3 Wochen
City of Melbourne, Österreich Hudson RPO Vollzeit5 month contract to start ASAP On-site role based in Cremorne / Richmond Circa $45 /hr 5 month contract to start ASAP On-site role based in Cremorne / Richmond Circa $45 /hr We're looking for a Service Desk Analyst with excellent communication skills and a customer centric approach. Strong technical skills, ideally with experience in the following areas:...
