Head of Fleet
vor 4 Wochen
Managing Director - DistributionDirect Reports (Team):
Government Fleet Relationship Manager, Business Fleet Relationship Manager, Fleet & Government Relationship Manager – NZ, Fleet Support Relationship Manager, Fleet AdministratorKey Working Relationships:
Brand General Managers, Brand National Sales Managers, Brand Marketing ManagersKey ResponsibilityDesign and implement the Fleet & Corporate sales strategy across the portfolio of brands.Ensure changes to the budget are focused on bottom line, in line with strategic initiatives and are managed effectively.Drive commercial effectiveness by determining the key financial drivers that add value whilst always ensuring our customers are central to our decision makingBuild strong relationships with the brands team to align on product portfolio, pricing and volume expectations and opportunities.Generate new corporate fleet business opportunities with a focus on direct client relationships (not FMO’s)Manage direct to OEM client relationshipsGenerate and submit corporate fleet tendersProvide support and guidance to the dealer network for Corporate Fleet sales strategies and fulfilmentGenerate new Government Fleet business opportunities.Key point of contact for Government procurement departmentsManage tenders and submissions along with contract management and delivery requirementsProvide support and guidance to the dealer network for local government (council) sales opportunities.Brand RelationshipsDevelop and maintain relationships with the brand teams to continue to drive market share and growth of the brand within the New Zealand marketAlign Fleet & Corporate Sales strategy with brand objectives to deliver on OEM performance requirements.Share regular market strategy and performance updates.Provide insights on product and pricing requirements to grow Fleet & Corporate Sales volumesRegular communication and alignment on volume requirements ensuring a smooth order to delivery process and minimising aged stock riskCustomer First:Ensure a customer service ethos that is second to none and that builds a genuine differentiation in the market and ensures repeat business is achieved.Manage issues with service delivery swiftly ensuring that customer remains the key priority and focus.People and Culture LeadershipLead by example and inspire others by exhibiting exemplary behaviours in line with the One Inchcape Values and Behaviours.Foster an informing and engaging communication approach across the Inchcape Distribution division that creates an energy and shared purpose to the vision and strategy.Role model and drive a culture of accountability, customer focus and collaboration.Business ProcessCreate a culture of no compromise in the delivery of quality standards, operations and compliance.Monitor and ensure compliance with all Inchcape policiesMaintain complete and up to date files of all Fleet and Corporate sales enquiries and interactions.Deliver key operations to best practice standards.Partner with all relevant stakeholders to ensure customer satisfaction / reputation remains front of mind.Workplace Health & SafetyEvery employee has a responsibility to proactively manage risk and ensure a safe work environment. Responsibilities for this role include:
Follow standard safe work proceduresIdentify and report hazardsFollow reasonable instructionsAct responsibly for the safety of self and othersParticipate in HSE improvement activitiesWear designated personal protective equipmentEnsure tools are in a safe condition before useAdhere to site safety rules
5 years Sales Management experience from a Dealership and/or as a BDM in a Fleet Management CompanyProven senior relationship management and sales skillsStrong Automotive Product KnowledgeUnderstanding dynamics of retail environmentProven ability to build and maintain a business relationship with F&C clients, add value to both business and achieve a positive result.Ability to introduce new initiatives to drive the business ahead of competitorsAble to demonstrate strategic capabilities to create plans which are meaningful and resonate with others.A natural, innate interest in the business with a desire to contribute to a collaborative, team-based environment, beyond the direct remit of the position.Experience in leading change, particularly relating to enhancing the customer experienceExperience in Sales LeadershipQualifications, Certificates & Licence requirementsTertiary qualifications in Business or CommenceDriver LicenseCompetency requirementsCommercial acumen and a focus on the customer.Mature and well balanced, a team player clearly capable of relating well to colleagues.Motivational, with proven people leadership and excellent influencing skills.Outstanding interpersonal skills, with strong presence and the ability to build long-lasting relationships with internal and external parties.High levels of energy, driven to exceed expectations.A self-starter and decision taker; open, confident and persuasive, with excellent presentation and strong listening abilities.Strong sense of confidence and character with a professional, values-based disposition.Is a change leader and agitatorStrong decision making and accountabilityAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.For any technical support please email to
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