Product Expert Group Manager
Vor 4 Tagen
Purpose of the Role The Manager Product experts’ group will lead and develop FLS’s Product Experts (PE) group, the mechanical technical backbone of the aftermarket (spares and modernization) portfolio. This role manages a diverse, highly skilled team of approximately 20 engineers and technical specialists spread across APAC and EMEA who support pre‑sales activities, project execution, spare parts quality, modernization upgrades and product improvement initiatives. The successful candidate will drive strategic alignment between the PE group, product specialists, sales and sales support functions, ensuring strong service levels, operational effectiveness and continuous improvement to support FLSmidth’s aftermarket growth ambitions and customer satisfaction. The role includes actively developing team capability, supporting regional locations as required, and maintaining effective communication with all internal and external customers. Key Responsibilities Ensure timely, high-quality engineering and technical support to internal and external stakeholders.Drive excellence in spare parts technical management, machine upgrade design, drafting and documentation standards. Lead product improvement initiatives and strengthen customer satisfaction through technical capability & expertise, responsiveness, and quality. Working with other leaders in the SP&M group, develop and strategic initiatives that will improve the market position of FLS’ aftermarket offerings Integrate the team effectively within the organisation and ensure correct resourcing, capability growth and compliance with standards. Provide direct engineering input when required.Prepare, monitor and manage budgets. Lead performance management, development, coaching and succession planning. Maintain technical standards, design quality governance, accurate records and outsourced engineering oversight. Skills & Experience Demonstrated leadership and people‑management capability, including coaching, delegation and accountability. Strong ability to prioritise, analyse problems and make sound decisions under pressure. Excellent communication, stakeholder management and negotiation skills. Relevant engineering degree with a minimum of eight years’ experience in mechanical or technical management roles, preferably within mining or mineral processing. Experience leading engineering teams, aftermarket support or product improvement programs across regions and time zones. Ability to build relationships, manage risk, work through ambiguity and drive business improvement. Customer‑focused mindset with strong attention to quality and service delivery. Safety Support FLSmidth’s Zero Harm vision through visible leadership. Ensure compliance with HSE policies and continuously improve safety culture and accountability. Drive a continuous improvement mindset towards safety Behaviours Provide strategic direction and align the team to FLSmidth priorities. Communicate effectively and act professionally with all stakeholders. Collaborate, support capability development and champion change.Demonstrate integrity, inclusion, accountability and performance ownership.Model behaviours that reflect FLSmidth values and set expectations for others. #J-18808-Ljbffr
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Product Expert Group Manager
vor 3 Stunden
City of Brisbane, Österreich FLSmidth VollzeitProduct Expert Group Manager - RoW FLSmidth – Join to apply for the Product Expert Group Manager - RoW role at FLSmidth. Purpose of the Role The Manager Product experts’ group will lead and develop FLS’s Product Experts (PE) group, the mechanical technical backbone of the aftermarket (spares and modernization) portfolio. This role manages a diverse,...
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Product Expert Group Manager
Vor 2 Tagen
City of Brisbane, Österreich 543 FLSmidth (Pty.) Ltd. VollzeitPurpose of the Role The Manager Product experts’ group will lead and develop FLS’s Product Experts (PE) group, the mechanical technical backbone of the aftermarket (spares and modernization) portfolio. This role manages a diverse, highly skilled team of approximately 20 engineers and technical specialists spread across APAC and EMEA who support...
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Product Expert Group Manager
Vor 2 Tagen
City Of Canning, Österreich FLSmidth VollzeitProduct Expert Group Manager - RoW FLSmidth Welshpool, Western Australia, Australia Purpose of the Role The Manager Product experts’ group will lead and develop FLS’s Product Experts (PE) group, the mechanical technical backbone of the aftermarket (spares and modernization) portfolio. This role manages a diverse, highly skilled team of approximately 20...
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Group Manager, Product Experts – Aftermarket
Vor 4 Tagen
City of Brisbane, Österreich FLSmidth VollzeitA leading global engineering firm in Brisbane is seeking a Manager for its Product Experts group to lead a skilled team of engineers across APAC and EMEA. The role involves ensuring high-quality engineering and technical support, driving strategic alignment, and leading product improvement initiatives. The ideal candidate will have a relevant engineering...
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Group Product Manager
vor 1 Woche
Council of the City of Sydney, Österreich Blackmores Group VollzeitJoin to apply for the Group Product Manager role at Blackmores Group . The Group Product Manager is responsible for owning and evolving our Blackmores Group Websites and Content Hub as strategic products. The role ensures content is accurate, consistent, and easily accessible, while enabling the business to create, manage, and distribute content efficiently...
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Head of Product Experts Group
Vor 2 Tagen
City of Brisbane, Österreich 543 FLSmidth (Pty.) Ltd. VollzeitA leading supplier in the mining sector is seeking a Manager for the Product Experts group to lead and develop a skilled team of engineers. This role involves driving strategic alignment with sales, ensuring exceptional engineering support, and leading product improvement initiatives. Candidates should have a relevant engineering degree and at least eight...
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Product Adoption Manager
vor 1 Woche
City of Melbourne, Österreich Product Vollzeit2-5 years in product enablement, product management, technical account management, or onboarding/implementation project management roles. Experience working in Enterprise SaaS with $50k+ ARR customers. Experience managing product configuration for Enterprise SaaS products, working closely with product management, technical and support teams. Obsessed with...
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RoW Product Expert Group Lead – Aftermarket Growth
vor 3 Stunden
City of Brisbane, Österreich FLSmidth VollzeitA leading engineering solutions provider in Queensland is seeking a Product Expert Group Manager - RoW. In this role, you will manage a diverse team of engineers, driving strategic alignment and facilitating product improvement initiatives. You should have strong leadership skills, relevant experience in mechanical management, and a customer-focused mindset....
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City of Melbourne, Österreich Product VollzeitA fast-growing B2B SaaS startup in Australia is seeking a Customer Success Manager to enhance product adoption for its clients. The role involves managing customer relationships, monitoring adoption metrics, and driving value outcomes. Ideal candidates have 2-5 years of SaaS experience and a passion for customer impact. Excellent communication skills and the...
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Council of the City of Sydney, Österreich Macquarie Group VollzeitCentral Product, Product Governance Disclosure Document Manager - Client Solutions Group Join to apply for the Central Product, Product Governance Disclosure Document Manager - Client Solutions Group role at Macquarie Group . Join our Public Investments Central Product team and be exposed to a variety of product‑related tasks, with a particular focus on...
