CX Insights Specialist: Turn Feedback into Action

Vor 3 Tagen

City of Melbourne, Österreich Hume City Council Vollzeit

A local city council in Victoria seeks a Customer Experience Insights Officer to analyze customer data and improve services. The role involves building dashboards, translating insights into narratives, and supporting initiatives to enhance community interactions. Ideal candidates should have experience with data analysis, tools like Power BI, and a strong understanding of human-centred design. The council offers a competitive salary, professional development opportunities, and emphasizes a supportive work environment.#J-18808-Ljbffr

  • Customer Insights Specialist

    vor 3 Wochen

    City of Melbourne, Österreich CSR Limited Vollzeit

    At CSR, we're building a better future together. We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing...

  • Customer Insights Specialist

    vor 4 Wochen

    Council of the City of Sydney, Österreich CSR Limited Vollzeit

    Join to apply for the Customer Insights Specialist role at CSR Limited . Be among the first 25 applicants. At CSR, we're building a better future together. We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian...

  • CX Insights

    vor 1 Tag

    Council of the City of Sydney, Österreich The Travel Corporation Vollzeit

    A leading travel company in Sydney is seeking a Customer Experience & Performance Manager to elevate customer and agent experiences across multiple brands. The ideal candidate should have over 3 years of experience in customer insights and CX analytics, with proficiency in data visualization tools like Power BI. This role involves analyzing customer...

  • CX Insights Analyst: Turn Data into Better Services

    Vor 3 Tagen

    City of Melbourne, Österreich Hume City Council Vollzeit

    A local government council in Australia is seeking a Customer Experience Insights Officer to analyze customer data and improve service delivery. This role involves identifying trends, creating clear insights, and collaborating with various teams to enhance customer experiences. Ideal candidates will have strong analytical skills and a relevant degree or...

  • Senior CX

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    City of Melbourne, Österreich Publicis Groupe ANZ Vollzeit

    Team One is Publicis Groupe's premium brand agency dedicated to helping brands build relationships of worth with a new generation of affluent customers. To understand them more deeply, engage them more meaningfully, target them more precisely, and influence the way they aspire to live. Team One has one office in Melbourne, Australia and six offices in the...

  • Senior Cx

    vor 1 Tag

    City of Melbourne, Österreich Publicis Groupe Anz Vollzeit

    Team One is Publicis Groupe's premium brand agency dedicated to helping brands build relationships of worth with a new generation of affluent customers. To understand them more deeply, engage them more meaningfully, target them more precisely, and influence the way they aspire to live. Team One has one office in Melbourne, Australia and six offices in the...

  • Customer Experience Manager

    vor 3 Wochen

    City of Melbourne, Österreich SquareTrade Australia Vollzeit

    About SquareTrade SquareTrade, an Allstate company, is redefining the consumer electronics insurance space. Our award‑winning, customer‑first mindset has made us the trusted partner of global giants such as JB Hi‑Fi, Amazon, Walmart, and T‑Mobile. With 5‑star reviews in the tens of thousands and a presence spanning San Francisco, London, Tokyo, and...

  • Customer Experience Manager

    vor 1 Woche

    City of Melbourne, Österreich Squaretrade Australia Vollzeit

    About SquareTrade SquareTrade, an Allstate company, is redefining the consumer electronics insurance space. Our award-winning, customer-first mindset has made us the trusted partner of global giants such as JB Hi‑Fi, Amazon, Walmart, and T‑Mobile. With 5‑star reviews in the tens of thousands and a presence spanning San Francisco, London, Tokyo, and...

  • CX Insights

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    City of Melbourne, Österreich Convergys Vollzeit

    A global technology firm is seeking an Insights Manager to drive data-driven change within the CX landscape. This hybrid role involves managing a team of data scientists and collaborating with various stakeholders to enhance customer experiences for major brands. The ideal candidate has extensive experience in data analytics and management, strong...

  • NPS & CX Insight Architect — Drive Customer Strategy

    vor 3 Wochen

    City of Melbourne, Österreich CSR Limited Vollzeit

    A leading Australian Manufacturing company is seeking a Customer Insights Specialist to drive the Net Promoter Score (NPS) program and enhance customer experiences. This role melds analytical skills with storytelling, aiming to embed customer feedback insights into business operations. Candidates should have 5+ years of experience in customer experience and...