Customer Service Consultant
vor 24 Stunden
Are you passionate about providing exceptional service and making a meaningful difference in people's lives? We are seeking a compassionate and detail-oriented Client Relationships Consultant to join a supportive, values-driven organisation within the disability services sector. This is a fantastic opportunity to work in a purpose-led environment where the focus is on empowering individuals, enhancing client experiences, and contributing to a more inclusive Australia. About the Role Reporting to the Team Manager and working within a dynamic, collaborative team, you will be responsible for delivering high-quality, person-centred support to clients and providers. Your role will ensure clients feel informed, supported, and confident in navigating their plans and funding. You’ll split your time between phone-based support and case management, helping resolve enquiries, processing invoices, and ensuring each client receives an exceptional service experience. Key Responsibilities Respond to incoming calls from clients, providers, and support networks with professionalism and empathy Provide accurate, complete information to achieve first-call resolution wherever possible Manage a mix of phone enquiries and case administration tasks Resolve client and provider issues in a timely, solutions-focused manner Maintain professionalism and uphold quality standards in all interactions Meet performance metrics, including productivity and customer satisfaction Process invoices and case work promptly and accurately Participate in training sessions to build knowledge and capability Adhere to organisational policies, procedures, and compliance standards About You You are someone who thrives in a client-focused environment and is passionate about helping people. You bring strong communication skills, empathy, and the ability to manage competing priorities calmly and effectively. You will have : Previous experience in customer service or client-facing roles Strong administrative skills and attention to detail Excellent verbal and written communication skills Intermediate knowledge of Microsoft Office (Word, Excel, Outlook) A collaborative, team-oriented mindset Flexibility, adaptability, and resilience A commitment to high ethical standards and quality service Additional Requirements As this role involves supporting vulnerable individuals, successful candidates will require : A Working With Children Check An NDIS Worker Screening Check Completion of NDIS orientation training What's on Offer $35 / hr + super Casual, ongoing contract for 3 months Potential to transition into a permanent position Join a supportive, caring team culture that values collaboration, excellence, and client wellbeing Meaningful work that makes a real difference every day Our Commitment to Diversity and Inclusion At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity. Right to Work The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply. #J-18808-Ljbffr
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Sales and Customer Service Consultant
vor 4 Wochen
Adelaide, Österreich Medibank Private Limited VollzeitSelect how often (in days) to receive an alert: It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. About the...
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Banking Consultant — Customer Experience
Vor 3 Tagen
Adelaide, Österreich ANZ VollzeitA significant Australian financial institution is seeking a S&S Banking Consultant to provide outstanding customer service via face-to-face interactions and calls. The role requires a focus on customer satisfaction and compliance with internal policies. Ideal candidates will have retail experience and strong communication skills. This position offers career...
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Part-Time Member Service Consultant: Banking
vor 3 Wochen
Adelaide, Österreich Heritage Bank Limited VollzeitA leading mutual banking organization is seeking a Support Member Service Consultant for its Munno Para Branch. The role focuses on delivering outstanding customer service, building strong relationships, and assisting with everyday banking needs. Candidates should be committed to learning and have excellent communication skills. Flexible part-time hours are...
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Remote Motor Fleet Claims Service Consultant I
vor 3 Wochen
Adelaide, Österreich Allianz Australia VollzeitA leading insurance provider is seeking a Claims Service Consultant for a 12-month contract in Hobart. In this role, you will manage Motor Fleet claims, ensuring compliance and providing exceptional customer service. The ideal candidate possesses call-centre experience and strong communication skills. This position offers a supportive culture, flexible work...
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Truck Team Member
Vor 5 Tagen
Adelaide, Österreich Rubbish Boys Disposal Service, Inc. VollzeitA leading junk removal service in Adelaide is seeking Truck Team Members for general labor, customer service, and driving. Candidates must be 21+, possess a valid driver's license, and lift 50lbs. The role involves daily service routes in well-maintained trucks and providing outstanding customer interactions. Flexible job types available including full-time,...
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Storage Consultant
Vor 5 Tagen
Adelaide, Österreich Storage King Group Vollzeit2 days ago Be among the first 25 applicants About Us Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and friendly culture across our store network which currently includes over 200 stores across Australia and New Zealand. Storage King is a market leader in self‑storage and with continued growth plans it is an...
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Customer Service Representative
Vor 3 Tagen
Adelaide, Österreich Metcash VollzeitLocation: Wingfield, South Australia, Australia Customer Service Representative Superior Food Services is an Award-winning market leader in Food Service distribution. We pride ourselves on being at the forefront of customer service excellence and providing valued offerings to our customers. About the Role Matching sales orders with purchase orders and...
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Customer Service Officer
vor 2 Wochen
Adelaide, Österreich Haircare Group VollzeitOverview At Haircare Group, we’re more than just a company—we’re a trusted partner to the professional hair industry. Proudly Australian and family-owned for over 50 years, we’re passionate about building industry-leading brands and distributing premium haircare products across Australia and New Zealand. Founded by a hairdresser, for hairdressers, we...
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Customer Service Officer
vor 24 Stunden
Adelaide, Österreich Cleanaway VollzeitCustomer Service Officer About Us Joinus at Cleanaway and contribute to making a sustainable future possible, together. We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities. As a high-growth, ASX-listed organisation with over 10,000 employees, our goal is to be recognised by...
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Customer Service Manager
vor 1 Tag
Adelaide, Österreich Drakes Supermarkets VollzeitJoin to apply for the Customer Service Manager role at Drakes Supermarkets Location: Drakes Mini Grange, Adelaide, South Australia, Australia About the role The successful applicant will be given the opportunity to treat the department as if it were their own business. They will be given the flexibility to tailor the service to meet the specific needs of the...
