User Support

Vor 6 Tagen

Council of the City of Sydney, Österreich Bloomberg Vollzeit

User Support – Buy-side Order Management System (AIM) Support Specialist – Sydney Join to apply for the User Support – Buy-side Order Management System (AIM) Support Specialist – Sydney role at Bloomberg . Location: SydneyBusiness Area: Sales and Client ServiceReference #: Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 26,000+ employees across more than 150 locations around the world, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are. Core Responsibilities Client Service – Build and maintain credible client relationships, document client needs, and communicate effectively with internal and external stakeholders. Product and Domain Expertise – Keep up to date with market trends, develop knowledge of our products and customer workflows, and share this knowledge across the team. Business Impact – Generate leads and contribute to sales campaigns; prioritize product enhancement requests; provide valuable customer intelligence that drives product improvements and sales performance. Qualifications 3+ years experience in a Financial Services or Financial Technology organization. Minimum 1 year experience supporting or using order management or electronic trading systems. Knowledge of buy‑side markets and an understanding of the full trade life cycle. Ability to communicate well at all stakeholder levels (technical contacts, product managers, traders, executive team, etc.). The ambition to take ownership and become a proactive collaborator with strong multi‑tasking and prioritization skills. Excellent customer service skills. Ability to assist with product testing and project management work. Demonstrated continuous career growth within an organization. Strong presentation and communication skills in English. Nice to Have Knowledge of connectivity protocols such as FIX, TNP, XML. Interest in technology and coding skills. Prior experience using Bloomberg enterprise solutions, or similar products, and applicable asset‑class functionality. If this sounds like you, apply now. We'll get in touch to let you know what the next steps are, but in the meantime feel free to browse this: … Why Bloomberg? We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential. Learn More About Our Office And Benefits Sydney – Discover what makes Bloomberg unique – watch our for an inside look at our culture, values, and the people behind our success. #J-18808-Ljbffr

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