Casual Customer Service Officer/ Licence Testing Officer
vor 1 Woche
Casual Customer Service Officer / Licence Testing Officer Join your dynamic team at VicRoads We are seeking enthusiastic Casual Customer Service Officers to deliver outstanding customer service and support our registration and licensing services. Base Pay Range A$31.94 per hour plus 25% loading. Key Responsibilities Deliver registration and licensing services around the needs of our customers in a dynamic environment, over the counter, face to face, by telephone and in writing, in accordance with established policies and procedures, work instructions and guidelines, in a professional, timely and courteous manner. Investigate and resolve customer enquiries according to established policies and procedures, work instructions and guidelines, in a timely manner. Effectively resolve customer complaints and escalated to supervisor where required. Exercise judgement to suggest improvements to customer service delivery processes and tools and support corporate change initiatives. Work collaboratively as an effective team member to achieve key team and individual performance targets, supporting and participating in team activities and assisting to meet team objectives. Provide guidance and support to less experienced staff where required. What we are looking for Exceptional customer service skills, a positive can-do attitude with a keen eye for detail. Excellent communication skills coupled with a strong work ethic. Adaptability, flexibility, and agility with regards to change and adopting new methods of working. A team player who is not afraid to go above and beyond where required. A full valid driver's license is required. (You cannot be on your P Plates). Reasonable travel is required. Our Culture Innovation powers progress, but it doesn't come without support. To attract, retain, and develop talented people, we reward initiative and ingenuity, foster collaboration, and offer dynamic career development. At VicRoads, we embrace diversity and inclusion and we're proud our workforce reflects the community we work for. What we offer Competitive salary and benefits, including opportunities to earn a bonus. Salary packaging, Fitness Passport & discounts to hundreds of retailers. Opportunities for professional and personal development. How to Apply We encourage applications from people of all genders, backgrounds and communities. If you need any adjustments to our recruitment process or the role itself, please let us know when applying. Please submit your application via the "Apply" button. Applications should include a résumé and a brief covering letter. For a copy of the Position Description please email Unfortunately, applications cannot be accepted via this email. We are required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence. Please note that due to legal requirements you must be predominantly located in Australia and for certain roles, predominantly located in Melbourne or Victoria. Seniority Level Entry level Employment Type Contract (Casual) Job Function Customer Service Industries Transportation, Logistics, Supply Chain and Storage #J-18808-Ljbffr
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City of Melbourne, Österreich VicRoads VollzeitCasual Customer Service Officer / Licence Testing Officer Apply for the Casual Customer Service Officer / Licence Testing Officer role at VicRoads. Salary: A$31.94 per hour (plus 25% loading) Tenure: Casual Location: Heatherton Key Responsibilities Deliver registration and licensing services to customers in a dynamic environment, including face‑to‑face,...
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City of Melbourne, Österreich VicRoads VollzeitCasual Customer Service Officer/ Licence Testing Officer Join to apply for the Casual Customer Service Officer/ Licence Testing Officer role at VicRoads Casual Customer Service Officer/ Licence Testing Officer Join to apply for the Casual Customer Service Officer/ Licence Testing Officer role at VicRoads This range is provided by VicRoads. Your actual pay...
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City of Melbourne, Österreich VicRoads VollzeitCasual Customer Service Officer / Licence Testing Officer Join to apply for the Casual Customer Service Officer / Licence Testing Officer role at VicRoads . Base pay range: A$32.42/hr - A$32.42/hr Salary: $32.42 an hour plus 25% loading Tenure: Casual Location: Dromana Are you passionate about helping people and delivering outstanding customer service? Join...
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City of Melbourne, Österreich VicRoads VollzeitCasual Customer Service Officer / Licence Testing Officer Join to apply for the Casual Customer Service Officer / Licence Testing Officer role at VicRoads . A$31.94 per hour (plus 25% loading), Casual Tenure, Location: Heatherton. Are you passionate about helping people and delivering outstanding customer service? At VicRoads, we pride ourselves on providing...
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City of Melbourne, Österreich VicRoads VollzeitCasual Customer Service Officer / Licence Testing Officer Join to apply for the Casual Customer Service Officer / Licence Testing Officer role at VicRoads This range is provided by VicRoads. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$31.94/hr - A$31.94/hr Salary: $31.94 an hour...
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Casual Customer Service Officer/ Licence Testing Officer
vor 17 Stunden
City of Greater Dandenong, Österreich VicRoads VollzeitCasual Customer Service Officer/ Licence Testing Officer Join to apply for the Casual Customer Service Officer/ Licence Testing Officer role at VicRoads Salary: $32.42 an hour plus 25% loading Tenure: Casual Are you passionate about helping people and delivering outstanding customer service? Join our dynamic team at VicRoads! At VicRoads, we pride ourselves...
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City of Melbourne, Österreich VicRoads VollzeitCasual Customer Service Officer/ Licence Testing Officer page is loaded## Casual Customer Service Officer/ Licence Testing Officerlocations: Pakenham East - Licence Testing Centretime type: Casualposted on: Posted Yesterdaytime left to apply: End Date: November 28, 2025 (4 days left to apply)job requisition id: JR At VicRoads the work you do has real impact....
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Casual Customer Service Officer/ Licence Testing Officer
vor 17 Stunden
City of Melbourne, Österreich VicRoads VollzeitCasual Customer Service Officer / Licence Testing Officer This range is provided by VicRoads. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Salary: $32.42 an hour plus 25% loading Tenure: Casual Location: Ringwood Are you passionate about helping people and delivering outstanding customer service?...
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Casual Customer Service
vor 3 Wochen
City of Melbourne, Österreich VicRoads VollzeitA governmental agency in Melbourne seeks a Casual Customer Service Officer to deliver registration and licensing services. The ideal candidate will have excellent customer service and communication skills, a positive attitude, and a valid driver's licence. Responsibilities include handling enquiries, resolving complaints, and collaborating with the team to...
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City of Melbourne, Österreich VicRoads VollzeitCasual Customer Service Officer/ Licence Testing Officer page is loaded## Casual Customer Service Officer/ Licence Testing Officerlocations: Leongatha - Customer Service Centretime type: Casualposted on: Posted 2 Days Agotime left to apply: End Date: November 28, 2025 (10 days left to apply)job requisition id: JR At VicRoads the work you do has real impact....
