Case Officer and Senior Case Officer

Vor 5 Tagen


Perth, Österreich The University of Western Australia Vollzeit
$91,833 to $122,544 p.a. plus 17% superannuation.Make a significant impact on the ethical standards and governance of a world-leading university.Full-time, permanent/ongoing positions available for both a Case Officer and Senior Case Officer.Flexible work options including remote work and flexible hours.Base salary (Case Officer): $91,833 to $97,052 p.a. plus 17% superannuation.Base salary (Senior Case Officer): $112,114 to $122,544 p.a. plus 17% superannuation.The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With a strong research track record, vibrant campus and working environments, supported by the freedom to innovate and inspire, there is no better time to join Western Australia’s top university.About the TeamThe Integrity and Standards Unit (ISU) collaborates with the University community to uphold integrity, ensure adherence to expected standards of behaviour, and address complaints and reports related to University activities. Reporting to the Deputy Vice-Chancellor (Operations), the ISU strategically manages the University's frameworks for complaint resolution; student discipline; and child safety.About the OpportunitiesCase Officer:Manage case intake/triage and oversee case management using the case management system.Assist with complex case management, leveraging expertise and judgment to independently analyze and solve problems.Senior Case Officer:Provide case management advice and support to senior leaders and staff on managing complex complaints and student discipline cases.Develop and lead complex case management approaches, including risk mitigation.Conduct case investigations and support strategic initiatives within the ISU.About YouTo be considered for these opportunities, you will need:Case Officer: A relevant tertiary qualification (or equivalent competency) in case administration and/or management and substantial relevant experience.Senior Case Officer: In addition to the above, practical case management experience and experience in leading complex case management, conflict resolution, and disciplinary matters.Note: Provision of a Current National Police Clearance and Working with Children Check will be required by the successful applicants.The content of your Resume and Cover Letter should demonstrate how you meet the selection criteria.Closing date: 11:55 PM AWST on Sunday, 7 July 2024.This position is only open to applicants with relevant rights to work in Australia.Application Details: Please apply online via the Apply Now button.Our commitment to inclusion and diversityUWA is committed to a diverse workforce and an equitable and inclusive workplace. We celebrate difference and believe diversity is fundamental to achieving our goals as a globally recognised Top 100 educational and research institution. We are committed to creating a safe work environment for Aboriginal and Torres Strait Islander people, women, people from culturally and linguistically diverse backgrounds, the LGBTIQA+ community and people living with disability.We have a globally competitive, gender neutral parental leave policy with 26 weeks paid leave after 12 months service and 36 weeks after 5 years.We have on-campus childcare facilities for children aged 6 weeks to kindy.We facilitate flexible working, with part-time and job-sharing arrangements considered.We have an ongoing partnership with Pride in Diversity and were recently awarded a Bronze Employer status for LGBTIQA+ inclusion.We have Athena SWAN Bronze accreditation and actively work to improve gender equity.UWA is a leading Australian research university and has an international reputation for excellence, innovation and enterprise. A member of the Australian 'Group of Eight' research universities, it is also among Australia's leading research universities.Today, we welcome you to continue seeking and sharing wisdom with us. The global impact of our research and education places us as a world top 100 university (QS 2023).UWA acknowledges the Whadjuk Noongar people as the traditional owners of the land on which it is situated. The Whadjuk Noongar remain the spiritual and cultural custodians of their land, and continue to practise their value, languages, beliefs and knowledge.UWA is a leading Australian research university and has an international reputation for excellence, innovation and enterprise. A member of the Australian 'Group of Eight' research universities, it is also among Australia's leading research universities.Today, we welcome you to continue seeking and sharing wisdom with us. The global impact of our research and education places us as a world top 100 university (QS 2023).UWA acknowledges the Whadjuk Noongar people as the traditional owners of the land on which it is situated. The Whadjuk Noongar remain the spiritual and cultural custodians of their land, and continue to practise their value, languages, beliefs and knowledge.Show morePerks and benefitsUp to 17% employer paid superannuationGenerous paid leave including parental leaveFlexible working optionsA range of items eligible for salary sacrificingEmployee Assistance ProgramEligible to receive a 25% discount on course feesDon’t provide your bank or credit card details when applying for jobs.Choose from thousands of courses delivered by leaders in education.

#J-18808-Ljbffr

  • Perth, Österreich Australia and New Zealand Banking Group Limited Vollzeit

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Select how often (in days) to receive an alert:Department:AR Customer Resolution Compliants ResolutionDivision:Australia RetailLocation:Quezon CityAbout the roleAt ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the...


  • Perth, Österreich Australia and New Zealand Banking Group Limited Vollzeit

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Select how often (in days) to receive an alert:Department:AR Customer Resolution Compliants ResolutionDivision:Australia RetailLocation:Quezon CityAbout the roleAt ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the...


  • Perth, Österreich MLC Life Insurance Vollzeit

    Job Description - Senior Case Consultant (2400006W)Job DescriptionDescriptionAre you committed to bringing your best to life every day?At MLC Life Insurance, we’re proud of our history of protecting Australians for over 135 years. We provide flexible, affordable, and innovative insurance products to almost 1 million Australians. We’re Australian-led and...

  • Senior Case Manager

    Vor 2 Tagen


    Perth, Österreich Home La Colline Reconvilier Vollzeit

    IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...


  • Perth, Österreich Kirra Services Vollzeit

    Senior Business Analyst – Business Case writer 26th April, 2024 Job/Project Description:· Perth based Senior Business Analyst – Business Case writer.· EOB – Broad Product Stream, Risk analysis and Financial Business Case writing· Specialize in Business/Investment/release Case and Report writingKirra Services is a Supply Nation Certified ICT Service...

  • Case Officer

    vor 3 Wochen


    Perth, Österreich MedHealth Group Vollzeit

    Unified Healthcare Group (UHG) is looking for acustomer focusedperson withexcellent verbal communication skills and isorganisedandself-motivatedto support our tele-based service delivery team.Hybrid working arrangements available.About UHG.UHG’s purpose is to make it easier for Businesses and Healthcare Providers to transact effectively and share medical...


  • Perth, Österreich Federal Court of Australia Vollzeit

    APS 5 - Legal Case Manager / Senior Judicial Registrar AssociateThis position is within the Federal Circuit and Family Court of Australia (FCFCOA)Position OverviewThe Courts are seeking highly capable candidates who are enthusiastic, driven and motivated to assist in achieving the Courts’ objectives and perform the key functions of a Legal Case Manager...


  • Perth, Österreich Federal Court of Australia Vollzeit

    APS 5 - Legal Case Manager / Senior Judicial Registrar AssociateThis position is within the Federal Circuit and Family Court of Australia (FCFCOA)Position OverviewThe Courts are seeking highly capable candidates who are enthusiastic, driven and motivated to assist in achieving the Courts’ objectives and perform the key functions of a Legal Case Manager...

  • Senior Advisor

    Vor 3 Tagen


    Perth, Österreich oilandgas.org.uk Vollzeit

    NES Fircroft are working with a Leading Utilities provider within Government Resources seeking a HR Specialist within Case Management to join their team.Job Title: People Advisor (HR Case Management) Reports to: Team Lead – People & Employment RelationsLocation: LeedervilleStart Date: ASAPLength of Contract: Initial 6 month contract with the view togo...


  • Perth, Österreich ClearCompany Vollzeit

    The Research Officer, Performance Reporting and Insights (PRI) supports and contributes to the delivery of the PRI team's analysis and reporting responsibilities using the Commission's reporting tools and workflows. Following established data preparation, analysis and reporting procedures, the Assistant Advisor maintains data integrity and generates valuable...


  • Perth, Österreich ClearCompany Vollzeit

    The Research Officer, Performance Reporting and Insights (PRI) supports and contributes to the delivery of the PRI team's analysis and reporting responsibilities using the Commission's reporting tools and workflows. Following established data preparation, analysis and reporting procedures, the Assistant Advisor maintains data integrity and generates valuable...


  • Perth, Österreich Department of Justice WA Vollzeit

    Teaching - Vocational (Education & Training)Government - State (Government & Defence)Full timeAdvance your career by joining one of the most diverse public sector organisations in WA.About the roleThe Rehabilitation and Reintegration Branch (R&R) leads the development and coordinated implementation of offender rehabilitation programs, interventions and...


  • Perth, Österreich State Government of Victoria, Australia Vollzeit

    Organisation:Department of Families, Fairness and HousingReference:VG/DFFH/CDS/702306AThe Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live asafe, respected and valued life.Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural...


  • Perth, Österreich State Government of Victoria, Australia Vollzeit

    Organisation:Department of Families, Fairness and HousingReference:VG/DFFH/CDS/702306AThe Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live asafe, respected and valued life.Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural...


  • Perth, Österreich Genesis Oil and Gas Consultants Vollzeit

    About UsAt Technip Energies, we believe in a better tomorrow and we believe we can make tomorrow better.With approximately 15,000 talented women and men, we are a global and leading engineering and technology company, with a clear vision to accelerate the energy transition.Designing and delivering added value energy solutions is what we do.Genesis is a...


  • Perth, Österreich The State of Queensland Vollzeit

    South Coast Region; Community Corrections; Community Corrections and Specialist Operations; SouthportAre you a strong Indigenous male or female committed to helping mobs throughout Queensland? Do you want to see change for Aboriginal and Torres Strait Islander people and help them lead a positive life in the community, away from crime and back into family,...


  • Perth, Österreich Comcare (Australian Government) Vollzeit

    The Statutory Oversight team is responsible for providing expert advice on the application of statutory processes to business areas within Comcare and acts as Comcare’s liaison with the Office of the Australian Information Commissioner and the Commonwealth Ombudsman. The team is responsible for receiving Public Interest Disclosures (PID) and co-ordinating...


  • Perth, Österreich Comcare (Australian Government) Vollzeit

    The Statutory Oversight team is responsible for providing expert advice on the application of statutory processes to business areas within Comcare and acts as Comcare’s liaison with the Office of the Australian Information Commissioner and the Commonwealth Ombudsman. The team is responsible for receiving Public Interest Disclosures (PID) and co-ordinating...

  • Program Controls Officer

    vor 5 Stunden


    Perth, Österreich Sense Recruitment Vollzeit

    We're looking for a Project Controls Officer with a few years experience in Project/program Planning. Apart from ticking a few of the below boxes, your key strength is your people skills.Your day-to-day tasks will include controlling financial budgets, developing business cases, procurement, resource managing and ensuring multiple projects are on track. You...


  • Perth, Österreich Genesis Oil and Gas Consultants Vollzeit

    About Us At Technip Energies, we believe in a better tomorrow and we believe we can make tomorrow better.  With approximately 15,000 talented women and men, we are a global and leading engineering and technology company, with a clear vision to accelerate the energy transition.  Designing and delivering added value energy solutions is what we...