Civil Software Technical Consultant

SITECH Construction Systems is the authorised distributor for Trimble Heavy Civil Construction technology across Eastern and Central Australia. We provide innovative hardware and software solutions that drive greater accuracy, efficiency, and profitability in civil construction and infrastructure projects. Our offerings span across machine control, site positioning, surveying, data preparation, and construction management software. About the role The Civil Software Technical Consultant plays a key role in supporting customers with the implementation, integration, and effective use of Trimble and related civil construction software solutions. This role involves providing expert training, technical guidance, and problem‑solving assistance to clients to ensure they maximise the value of their investment in digital construction software. You will work closely with engineers, surveyors, and contractors to support the seamless transition from design data to field‑ready deliverables, helping clients adopt digital workflows that streamline their operations and reduce errors. This position is ideally based in Melbourne, but candidates in Brisbane or Adelaide will also be considered and are encouraged to apply. Key responsibilities Provide expert support for Trimble Business Center, WorksManager, Trimble Connect and related civil construction software. Assist customers with surface modelling, alignment creation, file conversion, and data preparation for machine control and site positioning systems. Troubleshoot technical software issues and liaise with internal support and Trimble resources as needed. Maintain accurate and timely records of support cases within CRM and service systems. Deliver high‑quality software training sessions, both in‑person and remotely, to clients across various levels of technical proficiency. Evaluate customer workflows and provide recommendations for software setup and workflow optimisation. Guide clients through the initial setup and deployment of Trimble software solutions and digital workflows. Visit customer sites when required to provide on‑site support or implementation assistance. Work collaboratively with sales, product, and field support teams to deliver a consistent and high‑value customer experience. Contribute to the development and refinement of training materials, user documentation, and internal knowledge bases. Participate in internal product testing, feedback sessions, and process improvements to continually enhance the customer experience. About you A qualification in Civil Engineering, Surveying, Geospatial Science, Construction Management or a related discipline. Proven experience with Trimble Business Center or similar civil design and modelling software (e.g., AutoCAD Civil 3D, 12d, MAGNET). Strong understanding of civil construction data formats, terrain modelling, and digital workflows. Excellent communication skills and a passion for helping others develop technical competence. Strong analytical and problem‑solving abilities. A current full driving licence and the ability to travel regionally when required. Why choose us? Be part of an industry leader at the forefront of digital construction. Competitive salary package and structured career development. Ongoing training and access to global Trimble knowledge resources. A collaborative and supportive team environment. Work with cutting‑edge technology that's transforming the civil construction sector. Toapply, pleasesubmityourcurrentCVandashortcoverletterdetailingyourinterestintherole. We look forward to hearing from you. #J-18808-Ljbffr