Academic Administration Manager

Torrens University Australia – Sydney CBD NSW Who we are? At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities – and the world. That’s why we’re on a mission to increase access to higher education, so learners from all walks of life can chase their dreams. Our employees are a diverse group who want to make an impact. We give you the freedom to be bold, creative and courageous – with flexible working arrangements that allow you to bring your best. We’ve built a culture that celebrates community, collaboration and innovation, where people love what they do. About the role The Academic Administration Manager is a senior‑level position responsible for implementing consistency and quality practices, evaluating and enhancing academic quality administration services across higher education and vocational educational programs throughout Torrens Global Education. This role manages a team responsible for course administration, student enrolments, and student record compliance for all VET, TULC and HDR students. Accountability includes regulatory compliance, data accuracy, reporting requirements, course lifecycle processes (transition, teach‑out, accreditation/renewal), and project delivery functions. Principal accountabilities (but not limited to) Develop and implement improved academic administrative processes in relation to teaching and learning by evaluating existing procedures and liaising closely with the Executive Deans, Associate Deans, and Faculty Leaders, with a focus on VET, TULC and HDR. Provide outstanding faculty‑wide customer service to senior academic leadership staff across all TUA faculties and ensure strong service delivery to students and stakeholders across VET, TULC and HDR cohorts. Collaborate with academic leadership and other staff members to implement project scope, deliverables as outlined by the Head of Department, ensuring compliance and effective service delivery. Manage a team dedicated to supporting VET, TULC and HDR academic administration. Manage administrative aspects of academic governance committees, including Faculty Learning and Teaching, Examination, Academic Progression, Curriculum Committee and Course Advisory, ensuring actions and outcomes are aligned with the Terms of Reference, policy and procedure. Who you are To be successful in this role, you will have: Minimum 3 years’ experience in a senior role within the higher education or VET sector. Minimum 3 years’ managerial experience. Experience managing academic administration functions, including knowledge of VET and HE regulatory requirements. Proven ability to manage projects and deliver measurable process and service improvements. Skilled in mapping, analysing, and optimising workflows using Lean, Six Sigma, or similar methods. Experience supporting automation, system enhancements, and digital solutions. Strong collaboration, problem‑solving, and communication skills. This is a Full‑time permanent position. Hiring process We aim to provide you with the necessary information you need at each stage of the process. If you have accessibility requirements, please contact recruiter email *************@torrens.edu.au for confidential support to ensure an equitable, barrier‑free application process. We have a Reasonable Adjustment Procedure in place to support you through the recruitment process. To learn more about what makes Torrens University Australia a great place to work, visit . Job reference R29004 Application deadline Applications for this role will close on Friday 9th January. Applications are reviewed as they come in; the advert may close earlier if a suitable candidate is identified. #J-18808-Ljbffr