Senior Analyst Business Innovation and Support

Vor 5 Tagen


Council of the City of Sydney, Österreich Qantas Vollzeit

Senior Analyst Business Innovation and Support Apply for the Senior Analyst Business Innovation and Support role at Qantas. Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services. Responsibilities Challenge yourself in a diverse and interesting role supporting our Constellation Flight Planning System and the teams that use it to dispatch Qantas Group flights. Work closely with both internal and external stakeholders. Full-time permanent position based at our Mascot, Sydney Campus. Manage processes specific to the maintenance, development and evolution of Qantas flight planning system and its associated components. Provide specialist domain knowledge and work closely with vendors and stakeholders to ensure ongoing and continuous support of the Flight Planning System. Identify events leading to system failures, rectify and report such events to support and ensure the continuous availability of the Constellation Flight Planning system. Qualifications Experience working in the aviation domain, preferably as a Commercial Pilot, Flight Dispatcher or Air Traffic Controller. Must possess an understanding of computerised flight planning systems, key components and data flows. Preference will be given to candidates with knowledge of regulatory standards (e.g., ICAO, CASA) specifically related to the flight dispatch process. Hands‑on experience working with one or more industry‑leading vendors or platforms in the areas of Aviation Information Management (AIM), Flight Planning Applications, or Flight Optimization Systems. Experience using collaboration platforms like JIRA and Confluence to effectively document, track, and manage project stories, tasks, and workflows is desirable. Familiarity with software automation and the influence this has on business process in highly technical domains. Demonstrates a high degree of self‑motivation, initiative, and accountability, with a proven track record of successfully managing tasks and responsibilities with minimal oversight. High levels of written and verbal communication skills with the ability to communicate complex ideas to technical and non‑technical audiences. Proven ability to apply strong analytical and critical thinking skills to identify, address, and lead the resolution of complex strategic challenges. Temperament suited to working with people from differing backgrounds. Experience in Change Management and the ability to lead people through changes in business processes. A strong people focus, with the ability to invest in Learning & Development, and continuous improvement. Applications Close: Monday 12th January 2026 Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application. #J-18808-Ljbffr



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