Director of Customer Experience

vor 4 Stunden


Council of the City of Sydney, Österreich NSW State Insurance Regulatory Authority Vollzeit

A regulatory authority in New South Wales seeks a Director of Customer Support to lead operational teams delivering exceptional customer experiences. This role involves overseeing a multi-functional advisory contact center and ensuring timely support for customers. The ideal candidate will manage a large workforce while driving innovation and operational performance. Strong leadership, customer experience strategy, and collaboration with stakeholders are crucial. This position is based in Sydney or Gosford, offering flexibility in working arrangements.#J-18808-Ljbffr



  • Council of the City of Sydney, Österreich Government of New South Wales Vollzeit

    A public service authority in Sydney offers a role for a Director, Customer Support to lead their largest operational team. The successful candidate will enhance customer experience through strategic management of a multi-functional advisory contact center. This position requires a seasoned leader adept in operational transformation, with a focus on...


  • City of Brisbane, Österreich Davidson Vollzeit

    Director of Customer Experience & Service Delivery Join to apply for the Director of Customer Experience & Service Delivery role at Davidson Base pay range: A$166,000.00/yr – A$174,000.00/yr The Opportunity This key leadership role within the Information and Technology division offers the chance to shape customer engagement and ICT service experience...


  • City of Brisbane, Österreich Davidson Vollzeit

    Director of Customer Experience & Service Delivery Join to apply for the Director of Customer Experience & Service Delivery role at Davidson Base pay range: A$166,000.00/yr – A$174,000.00/yr The Opportunity This key leadership role within the Information and Technology division offers the chance to shape customer engagement and ICT service experience...


  • Council of the City of Sydney, Österreich Optus Vollzeit

    Senior Director Network Customer Experience Join to apply for the Senior Director Network Customer Experience role at Optus Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. The Senior Director of Network Customer Experience owns the design...


  • Council of the City of Sydney, Österreich Medium Vollzeit

    At Sycurio, we’re redefining secure, seamless payment experiences for contact centres around the world. As Director of Customer Delivery , you will be the driving force behind how we enable customers and partners to go live, stay supported, and thrive using our solutions. This role is pivotal in shaping and scaling our global delivery model as we...

  • Head of Digital CX

    vor 2 Wochen


    Council of the City of Sydney, Österreich Singtel Group Vollzeit

    A leading telecommunications company in New South Wales is seeking a Director of Digital Customer Experience to lead the digital strategy and enhance customer journeys. The role involves overseeing a team, optimizing KPIs, and ensuring accessibility in digital offerings. Candidates should have extensive digital and leadership experience with strong...


  • Council of the City of Sydney, Österreich Singtel Group Vollzeit

    Select how often (in days) to receive an alert: Senior Director Network Customer Experience Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. The Senior Director of Network Customer Experience owns the design and delivery of customer-facing...


  • Council of the City of Sydney, Österreich Experience Led Performance Vollzeit

    Human Resources Director — Strategic Growth & People Leadership We are partnering exclusively with a respected and rapidly scaling Australian division of an international group that is accelerating its exciting phase of expansion, performance and people transformation. Due to the commercial sensitivity of this appointment, the organisation's identity will...

  • Head of Operations

    vor 2 Wochen


    Council of the City of Sydney, Österreich Turo Vollzeit

    A leading car sharing marketplace in Australia seeks an experienced Director of Operations. You will lead claims, customer support, and safety teams, ensuring operational excellence. Ideal candidates have over 5 years of operations and claims leadership experience, strong analytical capabilities, and proven vendor management skills. This full-time role...

  • Head Of Operations

    Vor 4 Tagen


    Council of the City of Sydney, Österreich Turo Vollzeit

    A leading car sharing marketplace in Australia seeks an experienced Director of Operations. You will lead claims, customer support, and safety teams, ensuring operational excellence. Ideal candidates have over 5 years of operations and claims leadership experience, strong analytical capabilities, and proven vendor management skills. This full-time role...