IT Services Manager
vor 2 Wochen
AtATCO Australia, we are on a mission to transform the global energy landscape and lead the way towards a sustainable future. As a critical player in the dynamic energy market, we offer an exciting and inclusive work environment that fosters innovation, collaboration, and personal growth. We are seeking an experienced IT Services Manager to lead the delivery of high-quality IT services that meet and exceed business expectations. This role is pivotal in driving operational excellence, customer satisfaction, and continuous improvement across all ITIL processes and IT Operations. What You Will Do Ensure all core ITIL processes (Incident, Problem, Change, Request, and Configuration Management) are executed to a high standard. Achieve and report on SLAs and KPIs, maintaining transparent communication with stakeholders. Drive exceptional user experience and high satisfaction scores. Identify and implement service enhancements for efficiency and reliability. Manage incidents promptly and conduct root cause analysis for major issues. Build strong relationships with business units, vendors, and internal teams. Ensure services comply with policies, regulations and industry standards. Deliver services within budget while optimizing costs. Lead and develop a high-performing IT services team. What We’re Looking For Qualifications Bachelor’s degree in IT, Business Administration, or related field. ITIL v4 Foundation certification (required); Intermediate or Expert level preferred. Experience Proven background in IT service management or service delivery. Strong understanding of IT Operations. Experience with service management tools (e.g., ServiceNow). Demonstrated leadership and stakeholder management skills. Analytical mindset with a focus on performance and improvement. Why Join ATCO? Be part of a global leader driving sustainable energy solutions. Work in a collaborative, innovative environment that values growth and development. Competitive remuneration and benefits. What We Offer A competitive base salary reflective of your skills and experience with an annual incentive bonus. Salary Sacrifice options. Referral Program. Employee Share Purchase Plan. Access to corporate discounts, including health insurance, banking and fitness clubs. Access to ATCO's Employee Assistance Program. ATCO fosters an inclusive workplace culture where everyone is treated fairly and respectfully. We are an Equal Opportunity employer. #J-18808-Ljbffr
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IT Services Manager
vor 2 Wochen
City Of Cockburn, Österreich ClearCompany VollzeitAt ATCO Australia, we are on a mission to transform the global energy landscape and lead the way towards a sustainable future. As a critical player in the dynamic energy market, we offer an exciting and inclusive work environment that fosters innovation, collaboration and personal growth. We are seeking an experienced IT Services Manager to lead the delivery...
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IT Services Manager
Vor 7 Tagen
City Of Cockburn, Österreich ATCO Australia VollzeitAt ATCO Australia, we are on a mission to transform the global energy landscape and lead the way towards a sustainable future. As a critical player in the dynamic energy market, we offer an exciting and inclusive work environment that fosters innovation, collaboration and personal growth. Applications close: 5th December 2025 What You Will Do Ensure all core...
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IT Services Manager — Drive ITIL Excellence
vor 2 Wochen
City Of Cockburn, Österreich ClearCompany VollzeitA global leader in energy solutions is seeking an experienced IT Services Manager to enhance IT service delivery and customer satisfaction. The successful candidate will lead IT operations, ensuring compliance with policies while managing a high-performing team. Candidates should have a Bachelor's in IT or related field, ITIL certification, and proven...
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IT Field Services Technician
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IT Field Services Technician
vor 19 Stunden
City of Brisbane, Österreich EIL Global IT Solutions and Services Pvt Ltd VollzeitCompany Overview We are EIL Global IT Solutions and Services Pvt Ltd, headquartered in Adelaide, Australia. As a provider of IT services across Asia Pacific and EMEA, we specialize in a vast array of technologies such as desktops, servers, networks, and data center solutions. Our services facilitate the digital transformation of enterprises through...
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Tech Services Manager | Lead SME IT
vor 2 Wochen
City of Devonport, Österreich Red Apple IT VollzeitA Tasmanian IT company is seeking a Technology Services Manager to lead their technical operations. The ideal candidate will have extensive knowledge of MSP tools and experience in designing IT solutions for small to medium enterprises. This role offers autonomy and the opportunity to work in a close-knit team that values quality and sustainable growth....
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IT Service Desk Officer
Vor 5 Tagen
City of Brisbane, Österreich Precision IT Pty. Ltd. VollzeitPrecision IT is a nationally based Managed Services Provider (MSP) that provides IT services to a broad range of clients across Australia. We have offices located in Sydney, Brisbane, Gold Coast, and Melbourne. We are growing and a unique opportunity has become available for an enthusiastic, self‑motivated, bright and driven individual to join our Service...
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It Service Desk Officer
vor 20 Stunden
City of Brisbane, Österreich Precision It Pty. Ltd. VollzeitPrecision IT is a nationally based Managed Services Provider (MSP) that provides IT services to a broad range of clients across Australia. We have offices located in Sydney, Brisbane, Gold Coast, and Melbourne. We are growing and a unique opportunity has become available for an enthusiastic, self‑motivated, bright and driven individual to join our Service...
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Onsite Service Desk Ops Lead
vor 3 Wochen
City of Melbourne, Österreich Kinetic IT VollzeitA leading Australian IT services provider in Melbourne is seeking a Service Desk Operations Manager to lead a large IT support team within a Federal Government account. This role involves managing operational activities, enhancing customer service, and driving process improvements while fostering an inclusive and collaborative culture. The ideal candidate...
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IT Release Manager
Vor 3 Tagen
City of Brisbane, Österreich Exclaim IT VollzeitAn exciting opportunity has arisen for an experienced Release Manager to join a leading government organisation committed to driving digital transformation and technological excellence. As part of the Digital, Technology and Information team, you will play a pivotal role in managing and optimising the release lifecycle for critical systems and applications....
