General Manager

As the General Manager of Oaks Perth Hotel you’ll bring vision, energy, and leadership to one of our key CBD properties. You’ll drive operational excellence, profitability, and guest satisfaction ensuring every stay reflects the quality and warmth Oaks is known for. This is an exciting opportunity to lead a dynamic team and shape the continued success of our Perth hotel. Key Responsibilities Develop and execute strategic plans to maximise profitability and achieve EBITDA targets. Oversee all aspects of daily operations, financial performance and property presentation including Food & Beverage. Manage budgets, cost control and workforce planning to ensure operational efficiency. Implement and maintain high standards across Front Office, Housekeeping and Maintenance. Lead, coach and develop a motivated guest‑focused team that embodies Oaks Hotels & Resorts values. Deliver exceptional guest service promptly addressing feedback and monitoring online reviews to continuously improve performance. Build and maintain strong relationships with Body Corporate Owners and key stakeholders. Ensure compliance with all licensing, legislative and health and safety requirements. Maintain impeccable standards of property cleanliness, presentation and functionality. Qualifications 5 years of senior hotel or hospitality management experience with a strong focus on operations and profitability. Proven financial acumen, expertise in budgeting, forecasting, cost control and revenue growth. A passion for leadership and the ability to inspire, develop and retain high‑performing teams. Excellent communication and interpersonal skills to build relationships with guests, staff and stakeholders. Strong background in guest relations and a commitment to exceptional service delivery. Proficiency in hotel management systems (CMS / PMS) and P&L analysis. Knowledge of Body Corporate and strata management processes (desirable). Outstanding organisational and time‑management skills to manage multiple priorities. Commitment to workplace health and safety compliance. Tertiary qualifications in Hospitality or Business Management (preferred but not essential). Current RSA and other relevant certifications (preferred). Flexibility to work across a range of shifts, including weekends and public holidays. Additional Information At Minor Hotels we value our people as the heart of our success. Joining Minor means you’ll enjoy a rewarding package designed to support your professional growth, wellbeing and work‑life balance: Career Growth: Learning and development programs to boost your career. Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks: International accommodation discounts across our hotel brands. Retail Rewards: Cashback and discounts at 400 top retailers in AU/NZ. Experiences: Discounted entertainment and activities. Banking and Insurance: Exclusive health insurance offers and workplace banking benefits. Generous Leave: Parental and birthday leave. Wellness Boost: EAP and tailored wellness support. Our people drive the success of our business; we are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration and personal growth. Currently we are only accepting applications from candidates who have working rights within Australia or New Z Island. Remote Work: No Employment Type: Full‑time Key Skills Restaurant Experience, Hospitality Experience, Interviewing, Management Experience, Profit & Loss, Employment & Labor Law, Sanitation, Leadership Experience, P&L Management, Restaurant Management, Retail Management, Recruiting Experience: years Vacancy: 1 #J-18808-Ljbffr