Trainee Apple

Trainee Apple & Samsung Device Technician – (Coomera | Robina) Trainee Apple & Samsung Device Technician Join one of Australia’s fastest-growing tech companies and turn your passion for devices into a career. Why King IT? Competitive package: $50,000 – $75,000 OTE with bonuses, commissions, and incentives. Hands‑on tech: Specialise in Apple and Samsung devices – repairing phones, tablets and more, with the opportunity to broaden into PCs, gaming consoles, and other tech. Career growth: We’re expanding by 20%+ every year. Our leadership pipeline means promotions come from within – your future is bright here. Training & development: Start with online courses from day one and continue with ongoing learning opportunities. Within your first 3 months, you’ll attend our induction boot camp, followed by nationally recognised training, mentoring, retreats, and monthly goal coaching. Positive culture: From peer mentoring and recognition programs to team events with burgers and beers – we build workplaces people love. Smart systems: Our in‑house management software, 16‑Step Sales Process, and streamlined operations mean less admin and more time doing what you do best. Perks & community: Staff discounts at cost‑plus pricing, plus get involved in community initiatives like DV Safe Phone and Rotary’s Teacher in a Box. About King IT From two people in 2015 to 16 stores between Cairns and Sydney, King IT is redefining what a tech retailer can be. We’ve helped over 500,000 Australians get more out of their devices, not just through repairs, but through solutions that add real value to their lives. Our vision is 25 stores by 2027, and we’re looking for talented people to join us on that journey and grow in the Central Coast Newcastle area. Our mission is to create richer, safer, and more tech‑savvy local communities. We put humanity back into technology—turning complex frustrations into straightforward solutions that make our customers look good and feel great. About the Role As an Apple & Samsung Device Technician , you’ll report directly to the Store Manager and become the go‑to expert for repairing and restoring the most in‑demand devices in the world. But this role is more than just tools and repairs – you’ll engage customers, uncover their needs, and deliver tailored solutions that genuinely improve their tech lives. You’ll be trained in creating customer outcomes that work which is more than just fixing things – all while being backed by our proven systems and a team that wants to see you succeed. You’ll also have a say in shaping what we do next – from innovating service offerings to contributing ideas that impact the future of the business. What We’re Looking For Non Commercial Experience: Experience fixing devices for personal and friends hardware (Apple & Samsung preferred). PC repair experience a bonus but not essential. Being your families go to IT support. Commercial mindset: If you’re passionate and driven, we will teach you how to ensure your tech work is profitable. Reliability: Solid job tenure and a track record of being dependable. Problem solver: Ability to diagnose and fix issues on time and on budget. Team player: Can work both independently and collaboratively. People skills: Strong communicator who can build trust and relationships. Growth attitude: Committed to continual learning, improvement, and achievement. This is your chance to join a team where tech meets people – and where you can grow from technician to leader with the right attitude and drive. Please Don’t Apply If: You’re only comfortable with replacing the parts the customers asked you to replace. You’re not open to coaching, targets, or structured growth. You just want repair — we’re here solve problems, not swap out parts. To Apply Please do not apply via SEEK . Instead, send your resume and answers to the 5 questions below directly to: **************@kingit.com.au Use the subject line: “Device Tech – Gold Coast Application – (Your Name)” Application Questions: Tell us about a time you fixed something. What’s the proudest result you’ve had in a repair or solution? What stood out to you about King IT that made you want to apply? What’s your availability for full‑time work including weekends? Do you have any experience with tech, data, setups or cybersecurity? If not, are you open to learning? If you’re solving problems, not just fix devices, and want to build a long‑term career in tech, we’d love to hear from you. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr