Ramp Services Duty Manager
Vor 3 Tagen
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. Job Summary The purpose of the Ramp Duty Manager role is to lead Ramp Services Agents, including Supervisors and Trainers, by managing performance, coaching, and development to ensure consistent service delivery. The Ramp Duty Manager is responsible for driving a strong safety culture and maximizing performance across Ramp Teams as an operational leader. As a member of the Ramp Leadership Team, the Ramp Duty Manager plays a critical role in fostering strong relationships both internally and externally, aiming to achieve a sustainable business supported by strong team engagement and operational efficiencies. Your activities Lead team members to meet and exceed service delivery standards and defined key performance criteria including but not limited to on time performance, baggage, safety / audit performance and labour budgets, providing training and mentorship as needed Lead optimal operational efficiency through effective planning and management of manpower and equipment Proactively monitor, manage and report on station performance, analysing scorecards and identifying improvement strategies against industry, contractual, regulatory and internal measures, including improved performance in terms of cost and waste elimination Ensure equipment is presented, maintained and functional inline with Swissport standards for operational readiness Compile and submit operations, performance and other relevant reports Create a positive, generative safety culture across the Ramp service delivery team, including strong safety reporting and Just Culture Foster an enhanced awareness of OHS, Aviation Safety and security policies with the team through regular and clear communication, observation, audits and, meetings Drive collaboration and develop relationships with key stakeholders, both internal and external to deliver coordinated and streamlined client services Your profile Demonstrated leadership presence and maturity Extensive operational aviation experience, knowledge and understanding of the ramp services function Practical knowledge of industrial relations processes including the full range of people management activities Experience in a fast-paced and time sensitive service operation managing the needs of multiple clients with divergent requirements with the ability to execute Excellent judgment and ability to make sound decisions in a fast-paced, dynamic setting Strong interpersonal, relationship-building, and negotiating skills, strong communication skills - both written and oral Ability to work collaboratively and exercise initiative without supervision What we offer On-site employee parking available. Opportunities for career advancement. Accrual of annual and personal leave. Comprehensive training and ongoing support provided. #J-18808-Ljbffr
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Ramp Duty Manager — Aviation Ops Leader
Vor 3 Tagen
City of Brisbane, Österreich Swissport International Ag VollzeitA global aviation services provider in Queensland is seeking a Ramp Duty Manager to oversee Ramp Services Agents and ensure high standards of service delivery. The ideal candidate should possess substantial experience in aviation operations and demonstrate excellent leadership skills. Responsibilities include managing performance, fostering safety cultures,...
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Ramp Operations Lead — Safety, People
Vor 3 Tagen
City of Brisbane, Österreich Swissport International Ag VollzeitA global aviation services provider in Queensland is looking for a Ramp Duty Manager to oversee Ramp Services Agents and ensure high standards of service delivery. The ideal candidate will have substantial experience in aviation operations and excellent leadership skills. Responsibilities include managing performance, fostering safety cultures, and enhancing...
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Service Delivery Manager
vor 3 Wochen
City of Melbourne, Österreich dnata Airport Services VollzeitOVERALL PURPOSE OF THE POSITION The Service Delivery Manager is responsible for the management of end-to-end dnata Ground Services and Ramp Services for our clients to ensure an efficient and effective service meeting and exceeding the company’s and our clients’ expectations. Service Delivery Manager - Ramp The Service Delivery Manager - Ramp will manage...
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Airport Services Duty Supervisor
vor 17 Stunden
Council of the City of Sydney, Österreich Qatar Airways VollzeitAirport Services Duty Supervisor - Sydney, Australia Location: Australia - Sydney Job family: Cargo & Airport Operations Closing date: 09-Dec-2025 We are pleased to announce an exciting opportunity to join Qatar Airways Ground Services to be based in Sydney, Australia as Airport Services Duty Supervisor. Reporting directly to the Duty Officer, you will...
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Passenger Service Duty Manager
Vor 3 Tagen
City of Brisbane, Österreich Swissport International AG VollzeitAre you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor‑made solutions around the globe,...
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Service Delivery Manager
Vor 5 Tagen
City of Melbourne, Österreich dnata VollzeitOVERALL PURPOSE OF THE POSITION The Service Delivery Manager is responsible for the management of end-to-end dnata Ground Services and Ramp Services for our clients to ensure an efficient and effective service meeting and exceeding the company’s and our clients’ expectations. The Service Delivery Manager - Ramp will manage simultaneous complex and...
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Ramp & Baggage Agents - Brisbane Airport
Vor 7 Tagen
City of Brisbane, Österreich Dnata Airport Services VollzeitRamp & Baggage Agents - Brisbane Airport Add expected salary to your profile for insights dnata Airport Services Pty. Limited is a national provider of Ground Handling and Cargo services to a number of major international Airlines. We are part of the global dnata International network and a subsidiary of the Emirates Group. We are seeking Ramp & Baggage...
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Overnight Ramp Service Agent
vor 2 Wochen
Council of the City of Sydney, Österreich ExecuJet VollzeitLuxaviation delivers excellence in a comprehensive range of business aviation services tailored to our clients and partners. We are dedicated to safety and strive for creating a fulfilling workplace through cultivating genuine, open and engaging relationships with passionate colleagues. Corporate aviation is a service-focused, demanding yet ultimately...
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Permanent Ramp Service Agent
vor 2 Wochen
Council of the City of Sydney, Österreich ExecuJet VollzeitLuxaviation delivers excellence in a comprehensive range of business aviation services tailored to our clients and partners. We are dedicated to safety and strive for creating a fulfilling workplace through cultivating genuine, open and engaging relationships with passionate colleagues. We are currently seeking a Permanent Ramp Service Agent to join our...
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Air Services Operator
vor 2 Wochen
Townsville City, Österreich Cabin Services Australia VollzeitCabin Services Australia is the premier provider of cabin cleaning and ancillary services including aircraft cabin cleaning and ground handling to the aviation industry in Australia. At CSA the passenger experience is our number one priority and as such we provide on-time servicing at the highest possible standard. Our partnership approach maintains a...
