Service Advisor Automotive

vor 9 Stunden


The Council of the Shire of Hornsby, Österreich GDL Automotive Services Vollzeit

Customer Service Representative - GDL Automotive Services Seeking Experienced Service Advisor / Customer Service Representative to join our GDL team Hornsby Growing company About the Role As the Customer Service Representative, you will be the ‘face’ of our business, providing exceptional customer service. You will be responsible for organizing and coordinating all office administration and procedures to ensure the efficient and smooth running of the GDL office. Responsibilities First point of contact for new and existing customers Taking incoming calls Taking bookings over the phone Ordering parts Handling all manner of enquiries Resolving customer issues Updating workshop CRM and marketing database Providing customer service with excellent communication and listening skills Qualifications Strong knowledge of Microsoft Office Suite, including Word and Excel Confident telephone manner and excellent telephone etiquette with the ability to remain calm under pressure Previous experience within the Automotive industry preferred but not essential Passion to integrate into a team environment and willingness to hold a long-term position with opportunities to grow Apply If this sounds like it could be you, please send your resume and cover letter via email to ****@gdlauto.com.au Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr


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