Services and Programs Team Leader

vor 3 Wochen

Newcastle City Council, Österreich NSW Department of Communities and Justice Vollzeit

Services and Programs Team Leader - EOI Location: Shortland Correctional Centre Employment Type: Temporary Full time (up to 12 Months) Salary: Clerk Grade 7/8 - $125,719 - $141,233 plus superannuation and leave loading Your role As a Services and Programs Team Leader, you’ll be at the helm of a dynamic team, steering accredited programs and services within correctional centres. In this pivotal role, you’ll oversee and mentor Services & Programs Officers, ensuring excellence in practice, ethics, and safety. Your leadership will be crucial in delivering impactful programs, advancing offender rehabilitation, and boosting community safety. What You’ll Do Plan, coordinate, and monitor the daily delivery of services and programs to inmates in the correctional centre, ensuring appropriate resources and consistency in program implementation. Facilitate and deliver accredited and approved programs within custody locations. Provide professional supervision to Services and Programs Officers, offering guidance, allocating daily tasks, and verifying work quality to ensure effective delivery of programs that reduce re‑offending. Lead, motivate, and support your team to perform their duties efficiently and ensure compliance with policies and procedures. You will also play a key role in their professional development through Performance Development Plans (PDPs). Review and approve reports submitted to courts, the State Parole Authority, and other statutory bodies to ensure accuracy and adherence to standards. Prepare written advice for internal stakeholders, offering solutions and insights on critical issues related to offender services and program delivery. What We’re Looking For Broad knowledge and understanding of contemporary correctional programs and practices, including alcohol and drug interventions, crisis and welfare services, and programs aimed at reducing re‑offending. Demonstrated experience in facilitating group‑based behavioural change programs, with a proven ability to engage and motivate participants. What We Offer A challenging and rewarding career Flexible, autonomous work environment Competitive pay and conditions Training and development opportunities to build and maintain capabilities Health & Wellbeing and Employee Assistance Programs. Applications close Friday, 28 Nov 2025 at 11:59pm AEST. Contact Hiring manager: Deb Collum – or Email: Inclusion and Diversity We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. We promote an inclusive and diverse workforce. #J-18808-Ljbffr

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