Service Advisor
vor 19 Stunden
Service Advisor – Exciting Opportunity at Northpoint Toyota At Northpoint Toyota, we take pride in delivering exceptional customer service and fostering career growth within our team. One of our valued advisors is moving interstate so we have an exciting opportunity for a new Service Advisor to join our Prospect dealership. If you’re passionate about customer service, enjoy working in a dynamic team environment, and are looking for a long-term career with a respected automotive brand, we’d love to hear from you Why Join Northpoint Toyota? ✔ A supportive and professional work environment where teamwork and collaboration are valued. ✔ Ongoing training and career development opportunities to help you grow within the business. ✔ The chance to work with a leading automotive brand that is trusted by customers across Australia. ✔ Exclusive staff discounts on vehicle servicing, parts, and accessories. ✔ Health insurance discounts to support your well-being. ✔ Company events and an ongoing reward and recognition program to celebrate achievements. About the Role As a Service Advisor, you will be the first point of contact for our valued customers, ensuring a seamless service experience. You will play a key role in coordinating service bookings, liaising between customers and the workshop, and promoting additional services to enhance customer satisfaction. Key Responsibilities Greet customers, assess their service needs, and provide clear and professional communication. Promote and upsell services to maximise workshop efficiency. Coordinate service bookings, prepare cost estimates, and process invoices. Liaise between customers and the workshop to ensure a smooth and efficient service experience. Maintain Northpoint Toyota’s high standards of customer service and professionalism. About You Experienced – Previous experience in a Service Advisor or similar automotive role is highly regarded. Customer-Focused – Strong communication, customer service, and sales skills. Organised & Detail-Oriented – Ability to manage multiple service appointments efficiently. Mechanically Knowledgeable – A good understanding of vehicle servicing and repairs. Professional & Positive – A friendly, team-oriented attitude. Licensed to Drive – A valid driver’s licence and ability to drive manual is required. Why Northpoint Toyota? Northpoint Toyota is a family-owned business with over 200 employees, dedicated to providing high-quality vehicle sales, servicing, and fleet management. We foster an inclusive and supportive workplace where employees are encouraged to grow and succeed. How to Apply If you’re ready to take the next step in your automotive career, we’d love to hear from you Click APPLY to submit your resume and cover letter. Please note: Only those with unrestricted working rights in Australia need apply and only shortlisted candidates will be contactedIf you are currently on a VISA please advise your VISA status in your application. #J-18808-Ljbffr
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