ICT Support Technician

vor 2 Wochen

Council of the City of Sydney, Österreich Greenlightworldwide Vollzeit

Position Summary Green Light Worldwide are seeking a skilled ICT Support Engineer to join our Sydney delivery team, playing a key role in supporting and optimizing the support environment. Key features: Professional Training and Certifications, Hybrid Delivery Environment, Permanent Opportunity. Responsibilities Configuring point-of-sale systems, including menu layouts, recipe information, recipe data, and price changes. Implement, maintain, and support new restaurant technology products and promotional configurations. Perform quality assurance and testing of technology solutions prior to restaurant deployment. Facilitate the alignment of IT and business units for master file maintenance activities across Australia, New Zealand, and Pacific Islands to ensure data integrity across regions. Provide technical support and troubleshooting for integrated restaurant technology systems which include Point of Sale (POS), Kiosk, Mobile Order and Pay Platforms. Resolve configuration and operational issues reported by restaurant teams, ensuring minimal disruption to service. Requirements Relevant Diploma or higher qualification, or relevant work experience in lieu. At least 2 years relevant work experience in ICT support and systems configuration. Keen interest and ideally experience in the IT side of the restaurant environment. Excellent communication skills. Effective time management and execution skills. Process orientated. Critical thinking skills. Keen eye for detail and quality. Job Details Employment type: Full-time. Seniority level: Mid-Senior level. Job function: Information Technology. Industries: Computer Networking Products, Information Services, and Technology, Information and Internet. Location: Sydney, New South Wales, Australia. Salary: $60,000.00–$80,000.00 per annum. Contact For more information, contact Peter on or Equal Opportunity Statement We are an Australian onshore services company committed to diversity and inclusion. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage applications from all backgrounds and communities, and we are dedicated to providing a fair and accessible recruitment process for all candidates. If you require accommodations, please reach out to or call . #J-18808-Ljbffr

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