Service Delivery Coordinator
Vor 4 Tagen
Service Delivery Coordinator At Centorrino Technologies (CT), we're more than just tech—we're a community that goes beyond expectations. We’re recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. We’re on a mission to redefine the customer experience, and need a passionate Service Delivery Coordinator to join our team in Melbourne. Pay Range Base pay range: A$60,000.00/yr - A$80,000.00/yr Responsibilities Assist in fielding client inquiries related to service delivery, addressing concerns promptly and professionally through ticketing systems, email, messaging, and calls. Support technical and operational teams to help ensure services meet client expectations. Coordinate with internal support teams and vendors to maintain smooth day‑to‑day service operations. Identify and escape potential service risks to management for timely resolution. Help prepare and deliver service‑related communications, including materials for regular service review meetings. Maintain regular contact with clients to support positive relationships and ensure their needs are well understood. Work with internal teams to help drive successful outcomes for clients. Communicate clearly and professionally with clients, adjusting messaging based on the audience. Collaborate with peers across technical and client‑facing teams to achieve strong customer outcomes. Act as a first point of contact for client queries and elevate issues when necessary, ensuring timely resolution. Support incident resolution using core ITIL principles and best practices. Prepare and deliver regular service performance reports for clients and internal stakeholders. Ensure compliance with internal governance, security, and regulatory requirements. Qualifications A passion for providing exceptional customer service, demonstrated through empathy and understanding from all perspectives. Excellent listening, negotiation and presentation abilities. A technical understanding, or the ability to learn technological product services quickly. A collaborative mindset, with the ability to work effectively across technical, operational, and client‑facing teams. Understanding of service delivery principles and a commitment to supporting high‑quality service experiences. Benefits Hybrid working with team anchor days to support collaboration. Extensive training and development opportunities that enable continual growth as part of your career planning. Extensive discounts and benefits to maximise your money. Choice of your IT equipment to maximise your success and access to cost‑price tech for your personal needs. Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture. CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds. Seniority level: Associate | Employment type: Full-time | Job function: Other | Industries: IT Services and IT Consulting Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required. #J-18808-Ljbffr
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Assistant Director Service Delivery
vor 2 Wochen
City Of Stirling, Österreich Customer Service Delivery VollzeitAssistant Director Service Delivery Salary : Location : Innaloo Closing Details : Work Type : Fixed Term - Full Time Lead the Future of Customer Service Delivery Be the Driving Force Behind Innovation at Department of Transport and Major Infrastructure (DTMI) The Opportunity We are seeking a strategic leader to assist the Director of our customer service...
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Assistant Director: Service Delivery
vor 2 Wochen
City Of Stirling, Österreich Customer Service Delivery VollzeitA government agency is seeking an Assistant Director Service Delivery to lead the future of customer service within the Driver and Vehicle Services division. The role demands strategic leadership, effective stakeholder engagement, and a focus on measurable outcomes. You will develop innovative service delivery models that enhance community accessibility and...
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QLD | Service
Vor 7 Tagen
Gold Coast City, Österreich Service & Project Coordinator (Marine) VollzeitQLD | Service & Project Coordinator (Marine) (Full time) The Yacht Sales Co. are seeking a full‑time, permanent Service & Project Coordinator (Marine) to join our friendly, supportive team based at our Gold Coast Sales Centre at The Boat Works in Coomera, Queensland. Location: Gold Coast, Australia Role: Service & Project Coordinator (Marine) What You’ll...
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Service Delivery Coordinator
vor 2 Wochen
City of Brisbane, Österreich Hatch VollzeitJoin to apply for the Service Delivery Coordinator role at Hatch . This Service Delivery Coordinator position is with Hays Recruitment and is based in Brisbane, QLD, Australia. Our Hays Brisbane CBD office is seeking a Service Delivery Coordinator to join our internal Service Delivery team with a focus on background checks. This is a full‑time permanent...
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Delivery Coordinator
Vor 4 Tagen
Council of the City of Sydney, Österreich SG Fleet AU VollzeitJoin to apply for the Delivery Coordinator role at SG Fleet AU Who We Are We are a financial services company that specialises in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1200 employees. Benefits Recharge and relax with up to four extra...
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Council of the City of Sydney, Österreich Nsw Rural Fire Service VollzeitA dedicated fire service organization is seeking a Project Coordinator to support the successful delivery of various projects. The role involves coordinating activities, managing documentation, and tracking budgets and risks. Ideal candidates will possess strong communication and organizational skills, along with a proactive team-player mindset. This...
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NDIS Support Coordinator — Remote
vor 1 Woche
City of Brisbane, Österreich NDIS Support Coordinator. Permanent VollzeitA national social purpose organization is seeking an NDIS Support Coordinator to assist participants in implementing their support services. The role involves building relationships with clients and ensuring effective support delivery while monitoring NDIS plans. Ideal candidates will have experience in support coordination, excellent communication skills,...
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Delivery Coordinator
Vor 5 Tagen
Council of the City of Sydney, Österreich Peter Warren Automotive VollzeitJoin one of the largest automotive dealership networks Enjoy exclusive staff discounts at hundreds of retailers Plenty of growth, training and opportunity available We are excited to offer an amazing opportunity for a passionate and motivated Delivery Coordinator to join our Peter Warren Ford team . This position is a 12 month contract term. Responsibilities...
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Vehicle Delivery Experience Coordinator
Vor 5 Tagen
Council of the City of Sydney, Österreich Peter Warren Automotive VollzeitA large automotive dealership group is seeking a passionate Delivery Coordinator to enhance new car delivery experiences. Responsibilities include coordinating deliveries, liaising with various departments, and managing paperwork. Ideal candidates should have strong communication skills, attention to detail, and experience in customer service or the...
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Marine Service
Vor 7 Tagen
Gold Coast City, Österreich Service & Project Coordinator (Marine) VollzeitA leading marine services company in Queensland is seeking a full-time Service & Project Coordinator (Marine) to manage after-sales and service works across various vessels. The ideal candidate will have strong organizational skills and must hold a valid Australian driver and boat license. Responsibilities include coordinating service works, engaging with...
