Multi-Channel Customer Experience Pro

A respected food products company in Sydney is seeking a Customer Service Manager to lead and develop a team of customer service professionals. The successful candidate will oversee multi-channel operations, maintain customer satisfaction, and drive operational efficiency. With 6+ years of experience in customer service leadership and a background in FMCG,...

A leading automotive manufacturer in Australia seeks a Customer Experience Advocate to enhance customer interactions across phone, email, and social media. The role requires excellent communication skills and experience in customer service, preferably in the automotive industry. Responsibilities include managing customer inquiries, maintaining professional...

A leading digital wealth platform in Melbourne is seeking a Customer Service Team Leader to oversee and develop a high-performing service team. The role emphasizes multi-channel service delivery and requires at least 6 years of customer service experience, including 1–2 years in a leadership capacity. Strong interpersonal skills are essential to drive...

A leading financial institution in Western Australia is seeking dedicated staff to provide outstanding customer service in Multi-Channel Branches. The role involves assisting customers with banking transactions, promoting digital banking, and conducting Financial Health Checks. Ideal candidates are passionate about customer service, possess strong...

A leading healthcare technology firm is seeking a Lifecycle Marketing Specialist to design and optimize customer journeys through innovative multi-channel strategies. Candidates should have over 3 years of experience in Lifecycle Marketing and strong skills in audience segmentation and marketing automation. This role offers the opportunity to work in an...

A leading banking institution is looking for a Customer Banking Specialist to join their Wagin Branch Hub. This full-time role involves assisting customers with banking transactions, building relationships through effective communication, and using technology to enhance the customer experience. Candidates should demonstrate a passion for outstanding service,...

A regional water utility is seeking a Contact Centre Team Leader to drive customer excellence and manage a dynamic multi-channel team in Moreton Bay. The ideal candidate will have extensive leadership experience, strong problem-solving skills, and a commitment to customer service improvement. This full-time role offers flexibility, including after-hours...

An influential membership association for solicitors in Sydney is seeking a full-time Customer Service Representative. The role involves being the first point of contact for customer inquiries through various channels. You will conduct triage of inquiries, manage communications, and maintain high customer service standards. Ideal candidates will have robust...

A leading media agency in Sydney is seeking a Client Executive to manage integrated media campaigns for major brands. This role involves leading multi-channel strategies, building client relationships, and optimizing campaign performance. The ideal candidate is proactive, has media campaign experience, and excellent communication skills. The position offers...

An automotive service provider in Warwick Farm is seeking a Customer Service Consultant. You will handle customer inquiries across various channels, ensuring their needs are met by creating appointments and liaising with teams. Ideal candidates will have prior customer service experience, excellent communication skills, and the ability to multi-task...