Offshore Multi-Channel Customer Service Lead

Why this role matters Syfe is APAC’s leading digital wealth platform, empowering people to build their wealth for a better future. Managing well over US $10 billion in assets and built on the pillars of access, advice and affordability, the platform caters to the different wealth needs of individuals with diversified portfolios, cash management solutions...

A respected food products company in Sydney is seeking a Customer Service Manager to lead and develop a team of customer service professionals. The successful candidate will oversee multi-channel operations, maintain customer satisfaction, and drive operational efficiency. With 6+ years of experience in customer service leadership and a background in FMCG,...

A regional water utility is seeking a Contact Centre Team Leader to drive customer excellence and manage a dynamic multi-channel team in Moreton Bay. The ideal candidate will have extensive leadership experience, strong problem-solving skills, and a commitment to customer service improvement. This full-time role offers flexibility, including after-hours...

A leading financial institution in Western Australia is seeking dedicated staff to provide outstanding customer service in Multi-Channel Branches. The role involves assisting customers with banking transactions, promoting digital banking, and conducting Financial Health Checks. Ideal candidates are passionate about customer service, possess strong...

A leading educational institution in Melbourne seeks a Senior Coordinator, Student Advice to lead a dedicated team providing high-quality advice to students. The role involves coaching, managing a multi-channel contact team, and fostering a service-focused culture to improve student experience. Ideal candidates will have experience in service leadership,...

Customer Service Advisor (Cross Channel) Join to apply for the Customer Service Advisor (Cross Channel) role at Department of Customer Services, Open Data and Small and Family Business . Townsville, Queensland, Australia. About Your Opportunity As the Customer Service Advisor (Cross Channel), you will: Develop and maintain comprehensive knowledge of...

A government department is seeking active and collaborative individuals for multiple customer service roles in Townsville City, Queensland. The positions available include permanent part-time and temporary full-time opportunities, which focus on delivering high-quality services across various channels. Candidates will benefit from a competitive remuneration...

A leading banking institution is looking for a Customer Banking Specialist to join their Wagin Branch Hub. This full-time role involves assisting customers with banking transactions, building relationships through effective communication, and using technology to enhance the customer experience. Candidates should demonstrate a passion for outstanding service,...

A Victorian government owned water utility is seeking a Head of Customer Service to lead and innovate customer service operations. The role involves driving a customer-centric culture, managing multi-channel operations, and ensuring compliance with industry standards. The ideal candidate will possess strong leadership experience in customer service,...

The Townsville Customer Service Centre team within the CDSB provides a positive customer experience through the delivery of a wide range of products and services to clients through a variety of channels and supports the development of customer service functions by piloting initiatives to improve the customer experience. As a key member of the team, you will...