Team Leader, Executive Level 1, Chief Information Officer

Team Leader, Executive Level 1, Chief Information Officer Department of Industry, Science and Resources Location: Canberra Salary: $122,235 - $129,811 Applications close: 15 December 2025 About The Department The Department of Industry, Science and Resources and our broader portfolio are integral to the Australian Government’s economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a productive, resilient and sustainable economy, enriched by science and technology. We do this by: Growing innovative & competitive businesses, industries and regions Investing in science and technology Strengthening the resources sector The APS and the department offer a clear direction and meaningful work. You will be able to create positive impact in people’s lives whilst contributing to improved outcomes for Australia and our people. About The Team The Chief Information Officer (CIO) Division is an exciting, fast‑paced division that drives the Digital Agenda for the Department of Industry, Science and Resources. It leads the delivery of the department’s digital offerings and partners with business areas and stakeholders to realise policy objectives, define the digital landscape, and drive innovation and transformation of IT services. The ICT Operations Branch is one of four branches within the CIO Division and is responsible for the management and deployment of all ICT services to support the running of the organisation. The End User Services (EUS) Level 3 team is responsible for the advanced management, support, and continuous improvement of the end‑user computing environment. We engineer, administer, and troubleshoot systems and technologies that enable thousands of staff to work productively and securely, whether in the office or remotely. Responsibilities Lead a geographically dispersed team, setting expectations, assuring quality, and managing risks with a high degree of independence. Manage people and performance by fostering a positive, inclusive culture, supporting wellbeing, and developing capability through coaching and feedback. Plan and coordinate team delivery by prioritising tasks, allocating resources effectively, and ensuring timely completion of work to meet objectives. Drive continuous improvement by leveraging data and stakeholder feedback to enhance processes and service delivery. Facilitate discussions, form consensus on key decisions and approaches, and exercise sound judgement on complex issues. Represent the team in governance forums, including Architectural Review Board, Change Advisory Board, Problem and Incident Management, ticket system review and cross‑divisional boards for ICT. Communicate with clarity and impact, tailoring advice and reporting to diverse audiences (technical, non‑technical and executive) to support comprehension and delivery objectives. Eligibility and Desirable To be eligible for employment in the APS and the department, candidates must be Australian Citizens. Positions require a baseline security clearance; successful candidates will be required to obtain and maintain a clearance at this level. Desirable: Experience in a similar role within a technical team, or technical knowledge in one or more of the core functions of the team. Application Information Your application must not contain any classified or sensitive information. This includes in your application responses, CV and any other documents. The selection panel may not consider applications containing classified information. Please provide a pitch explaining how your skills, knowledge and experience will be relevant to this role and why you are the best candidate for the position. Your pitch can contain no more than 500 words and should align with the key duties listed above. Please complete your application online and provide your current CV with your application (CVs must be in .doc, .docx or .pdf format). Accessible application documentation is available in other formats on request. Please contact or if you require assistance with your application. For additional information on how to apply, please refer to our Applying for a position information. Contact Information For more information regarding this opportunity, please contact Lauren O’Mele by telephone at or by email at lauren.o' #J-18808-Ljbffr