Customer Care Specialist
vor 16 Stunden
Join to apply for the Customer Care Specialist - Nights role at Commonwealth Bank We’re on the lookout for part‑time Customer Care Specialists (night shifts) who genuinely care about having real, meaningful conversations with our customers. We’re interested in speaking to candidates who want to grow their career with us. At CommBank, we believe in rewarding your development and performance. Key aspects of the role Location: Axle Building, 5‑7 Central Ave, South Eveleigh Shifts: 29 hours, 12am – 8am, 4 days per week (Monday‑Thursday or Thursday‑Monday) Training: 13 weeks, Monday‑Friday from 2pm – approx 8pm Start date: 16th February 2026 Please ensure you are able to commit to all the key requirements of the role before applying. Do work that matters We like to say that the Direct Banking team is at the heart of the best Retail Bank in Australia, and we’re there for our customers when they need it most. You’ll be joining a team of passionate people who have a genuine respect and care for one another. Our Team Leaders will support your development and help you grow. That’s what makes Direct Banking so special. See yourself in our team Our Customer Care Specialists are the friendly voice our customers hear when they contact us on a broad range of everyday banking enquiries. You’ll leave a lasting impression on your customers by providing friendly, personal and efficient service. You’re empathetic and resilient. By walking in our customer’s shoes you’ll ask the right questions to understand what they really need and find them the best solutions. You’ll do your very best to resolve all enquiries on the first call and you’ll achieve this by communicating, listening and learning. Our shifts and training We offer an interactive and supportive training programme that’ll ensure you make an immediate and lasting impression on our customers from day one. Training is a compulsory component and will be a mix of in‑person and virtual for the first 13 weeks – Monday‑Friday 2pm – approx 8pm. Following the initial 13 weeks, you’ll continue to learn on your regular roster, to ensure you’re set up for success. Shift schedules Option 1: Monday‑Thursday 12am – 8amOption 2: Thursday‑Monday 12am – 8amNote: You must commit to this roster for 12 months. Your development In addition to training, we offer an 18‑month development program to upskill and develop your Customer Care capabilities. Our 4‑tier development programme will see you broaden your skills across multiple banking products to help enhance the customer experience, with remuneration increases for each tier you reach. Work from home with us These positions have been designed so you can successfully perform your role in the comfort of your own home. All you need is a designated work area and a connection to the internet, then leave the rest to us. Our interactive ‘Hub’ days will help you stay connected and engaged as a team, occurring once every fortnight in the Axle, Eveleigh office. If you’re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you’ll need to apply through Sidekick to submit a valid application. We’re aware of some accessibility issues on this site, particularly for screen‑reader users. If you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 30/12/2025 #J-18808-Ljbffr
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Critical Care Specialist
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Council of the City of Sydney, Österreich Insulet VollzeitA leading healthcare technology company is seeking a Customer Care Specialist in Sydney to provide exceptional customer service for their Omnipod® product. The role involves managing order processes, customer inquiries, and ensuring compliance with healthcare regulations. Ideal candidates have call center experience, knowledge of diabetes care, and possess...
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Customer Care Specialist
vor 16 Stunden
Council of the City of Sydney, Österreich CommBank VollzeitWe’re on the lookout for part‑time Customer Care Specialists (night shifts) who genuinely care about having real, meaningful conversations with our customers. We're interested in speaking to candidates who want to grow their career with us. At CommBank, we believe in rewarding your development and performance. Key aspects of the role Shifts will be 29...
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Night-Shift Customer Care Specialist
vor 16 Stunden
Council of the City of Sydney, Österreich Commonwealth Bank VollzeitA leading Australian bank is seeking part-time Customer Care Specialists for the night shift. The role involves delivering friendly service and resolving customer enquiries efficiently. Applicants must commit to a 12-month shift roster and complete a 13-week training program. This position allows for home-based work, providing flexibility. The ideal...
