Tenancy and Customer Service Officer
Vor 4 Tagen
Organisation MLAHMC Ltd is an Aboriginal housing management organisation in NSW established in 2004. The team manage approximately 750 properties across the state working to deliver secure and affordable housing to Aboriginal people and their communities. Vision As an Aboriginal organisation the teams vision is for stronger and healthier families and communities through the provision of sustainable quality housing and related services. About the Role We are seeking a motivated and detail-oriented Tenancy and Customer Service Officer to support the functions of the MLAHMC tenancy team in Dubbo. This role is integral to ensuring tenants receive high-quality service and that tenancy administration is managed effectively. Youll be responsible for supporting day-to-day tenancy administration and providing excellent customer service to tenants and colleagues. Training will be provided on our systems and housing processes so a willingness to learn is key. Key Responsibilities Prepare tenancy documentation and complete associated data entry tasks Manage incoming calls and provide timely triaging of tenancy-related enquiries Keep tenant information updated in Chintaro Prepare and send inspection notification letters Distribute rent and tenant statements Assist with maintaining tenant files including NCAT (NSW Civil and Administrative Tribunal) documentation Support tenants in applying for Commonwealth Rent Assistance where applicable Provide general administrative and customer service support to the Tenancy Team Leader and wider team About You Proven administration experience in an office environment Confidence using Microsoft Office (Word Excel Outlook) Experience using tenancy systems (Chintaro experience highly regarded but training can be provided) Excellent written and verbal communication skills with a strong customer focus High attention to detail organisational and time management skills Ability to work effectively both independently and as part of a team Someone keen to build their skills in administration and customer service What The Team Offer Flexible working arrangements Salary packaging (meals and entertainment) Staff health and wellbeing program Employee assistance program How to Apply If you are enthusiastic about starting or growing your career in administration and tenancy and want to be part of a supportive team wed love to hear from you. Employment Type : Full-Time Experience : years Vacancy : 1 Yearly Salary Salary : 70000 - 80000 #J-18808-Ljbffr
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Community Housing Officer: Tenancy
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Tenant Services
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Dubbo, Österreich Bloom VollzeitAn Aboriginal housing management organisation is seeking a motivated Tenancy and Customer Service Officer in Dubbo. You will manage tenancy administration, ensuring excellent customer service for tenants. Responsibilities include preparing tenancy documents, handling calls, and maintaining records in Chintaro. Ideal candidates have strong administration...
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Dubbo, Österreich Bloom HR VollzeitAn Aboriginal housing management organisation in Dubbo is seeking two Tenancy and Community Engagement Officers. The role involves managing tenancies, building relationships with tenants and communities, and ensuring safe and stable housing. Applicants should have strong cultural understanding, excellent communication skills, and experience in community...
