Solutions Engineer

Solutions Engineer at Kanopi Kanopi is a data-driven insurtech that pushes the boundaries of how insurance is delivered. Some of the world’s largest insurers come to us for reliable, flexible technology to create cover that protects and adapts to customers’ changing needs. The role We're looking for a Solutions Engineer who is as comfortable coding as they are working with customers. You’ll bring strong problem‑solving skills and enthusiasm for driving growth and shaping culture at Kanopi. As a Solutions Engineer at Kanopi, you’ll be hands‑on in managing technical implementations. You will capture requirements, configure platforms, and build integrations while ensuring projects are delivered smoothly and successfully. You’ll work directly with customers through onboarding and rollout, and collaborate closely with Sales, Product, and Engineering to deliver solutions that make a real impact. Reporting directly to the Head of Engineering, this role offers the opportunity to shape how we deliver for our customers and influence the evolution of our product. What you get to do every day Manage technical implementation and coordination of customer launches to ensure successful project delivery. Run client workshops to capture and validate requirements, and translate business logic into platform configuration. Build, test and deploy solutions using React, Typescript and Python, and integrate APIs (GraphQL and REST) with customer systems. Configure workflows, business rules and data models to tailor the platform for each customer. Collaborate with Product and Engineering on customer‑driven enhancements and provide clear updates to stakeholders. Troubleshoot and resolve issues quickly to minimise disruption for customers. What you will bring to the role Experience 3+ years of experience as a Solutions Engineer or similar. Proven ability to deliver working solutions in production environments. Experience delivering SaaS or configurable software to end clients. Experience managing or coordinating customer‑facing projects. SaaS, B2B or insurtech background preferred. Skills Proficiency in Python and/or Typescript and React. Technical foundation in coding, SQL and data modelling. Ability to translate business logic into platform configuration. Hands‑on experience writing business requirements, process maps and technical specifications. Strong organisational and project coordination skills with the ability to manage competing priorities. Confident communicator with proven stakeholder management skills. Familiarity with AWS, CI/CD pipelines and automated testing. Ability to produce clear, maintainable technical documentation. Knowledge Proven ability to apply core software engineering concepts including data structures, testing and design patterns to solve complex implementation challenges. Understanding of solution architecture principles (scalability, maintainability, security). Awareness of regulatory/security challenges in finance or insurance (preferred). A customer‑centric mindset with a passion for solving real‑world problems. Proactive and self‑motivated, eager to take ownership of technical implementations and grow into broader responsibilities over time. Collaborative team player with excellent communication skills. Commitment to continuous learning and staying current with industry trends. A mindset aligned with our Kanopi values: Human, Dependable, Intentional, Driven, and Impactful. If you’re excited about this role but aren’t sure if you tick all our boxes, please send in your application anyway. We know from research that women and other people from underrepresented, minority, or marginalised backgrounds often only apply if they think they meet all the criteria, but please don’t let that stop you from applying. We’d really love to hear from you and to see what unique skills and experience you’d bring to the role, even if it is not everything we have listed above. About Kanopi At Kanopi, we live by our values every day: Human: We treat people like people - with empathy, curiosity, and respect - whether they’re teammates, customers, partners, or end users. Dependable: We make sure you can always count on us, and we rely on you to do the same. Intentional: We act with purpose - making thoughtful decisions that stay true to our mission and lead to meaningful outcomes. Driven: We care deeply about what we do - always pushing ourselves to grow, improve, and reach ambitious goals. Impactful: We create positive change through everything we do - from the big picture to the small things that matter. Benefits: Equity package as a valued member of the company. Trust and flexible workplace, focus on outcomes, flexible meeting times. Hybrid working model with remote and office time. Professional development: courses, books, events, career framework. Support for health boundaries and right to disconnect. Inclusive culture: everyone’s opinion is welcome, radical candor, collaboration. #J-18808-Ljbffr