Insurance Loss Adjustor
vor 16 Stunden
About AMA The AMA Group is Australia's largest network of accident repair facilities, comprising over 120 outlets and over 2,200 employees across Australia and New Zealand. The AMA Group's success stems from our commitment to providing clients and work providers with quality, cost-effective repairs and exceptional customer service. Our people are what makes this possible, and we focus on investing in our people to create the leaders of today and develop the skills for tomorrow. About Capital S.M.A.R.T With over 50 repair centres across Australia and New Zealand, Capital S.M.A.R.T Repairs is the industry leader in collision repair, specialising in small, medium, and larger repairs. We are pioneers of customer satisfaction and innovation standards, and pride ourselves on providing our employees with safe, supportive, and rewarding working conditions. About The Role We have an exciting opportunity for an experienced and qualified Insurance Loss Adjustor to join either our AMA Group Solutions or Capital S.M.A.R.T Repairs team to undertake quality workmanship and ensure vehicles are returned to their pre-accident condition. This is a full-time position. The primary purpose of this role is to be responsible for the timely completion of accurate and comprehensive quotes for accident repairs on vehicles. You will apply your knowledge of motor vehicles and your skills with computers whilst interacting with a range of people. Reporting to the Centre Manager, this role will operate within our large network of repair facilities, providing stability and opportunity. Key Responsibilities Providing excellent customer service to clients and work providers Accurately quote vehicles in a timely manner and in accordance with average repair cost targets and insurer/company procedures Complete quotes onsite, off-site, and online Process vehicles onsite by carrying out arrival inspections, including mapping and imaging Manage parts for repairs to ensure timely arrival and cost effectiveness as required Manage suppliers to ensure additional work is recorded and authorised in a timely manner Assist with production management of the centre where required Ensure repairs restore vehicles to their pre-accident condition Hand over completed repairs to customers About You Proven experience in a similar position, including experience in preparing estimates/quotations in the automotive smash repair industry Proven experience with AudaNet is highly desirable Ibody experience desirable but not necessary Excellent customer service skills, including building rapport with customers and work providers Highly professional and personable Strong systems experience and competent computer abilities Excel is an advantage but not essential Excellent verbal and written communication skills Ability to meet strict deadlines Ability to problem solve with excellent accuracy and attention to detail Able to work effectively and collaboratively with the team Strong commitment to working in a safe manner High attention to detail Be reliable, punctual and hardworking We are leaders in the repair industry and offer Team environment Ongoing training Career opportunity Latest tools, equipment and processes Great opportunity to earn competitive remuneration for competent and efficient tradespeople Junior-Mid experienced tradesperson $60-$80k Mid-Senior tradesperson $80k-$100k Annual salary information If you are hardworking, motivated and seeking a career with an industry leader, please apply online. All applications will be treated in the strictest confidence. #J-18808-Ljbffr
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