Claims Improvement Officer
vor 4 Wochen
Make a genuine impact on the performance and capability of our claims teams Work alongside a professional and talented team of individuals Our story StateCover’s purpose is to keep people safe, well and working. We are the Mutual insurer of choice for NSW councils, founded 23 years ago by Members, for Members. We provide 131 local government entities with workers’ compensation insurance solutions, safety and wellbeing services and are trusted as their workforce risk and wellbeing experts for their 40,000 workers. The opportunity Join us in an exciting new role at StateCover, designed to make a genuine impact on the performance and capability of our Claims Team. In this role you’ll work closely with our Continuous Improvement Manager, Learning and Development Manager, and Claims Leadership Team to identify opportunities for growth and develop practical solutions that enhance our case management practices and improve claim outcomes. This role is dedicated to enhancing the skills of our Case Managers. You’ll achieve this through leading the development and maintenance of standard operating procedures, supporting the creation of training materials, and working directly with our Claims Team to strengthen their technical knowledge and expertise. Your story You're a collaborative, people-focused professional with a deep knowledge of workers compensation claims management and a drive for continuous improvement. You excel at identifying trends and uncovering the root causes of gaps in case management practices. Your insights are drawn from a combination of personal observations, quality assurance results, and broader data sources. With a practical, solutions-oriented mindset, you’re confident in developing and maintaining standard operating procedures, contributing to impactful training, and coaching team members to lift their capability. Most importantly, you’re someone who brings a positive energy to the workplace, actively contributing to a strong team culture which celebrates shared success. Why us? We seek to provide our people a career, not just a job. When you join us, you'll have access to training and development opportunities, a wide range of benefits, reward and recognition programs, plus a competitive salary package. We also offer hybrid working arrangements, career progression and a chance to work with an inclusive, supportive team where you are set up to succeed. Sounds interesting? Get in touch today. We do require our employees to have permanent work rights in Australia and we will, of course, treat your application with the strictest confidence. We are proud to be an inclusive and diverse workplace and welcome applications from all who feel they meet the criteria outlined. Please note that only shortlisted candidates will be contacted. Background screening including references, qualifications and police checks will be required. If you need assistance or accommodations to enable fair participation in our recruitment process, please for a private discussion. 18 September 2025 Sydney New South Wales, AustraliaFull Time Insurance & Superannuation Workers' Compensation #J-18808-Ljbffr
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Claims Executive
vor 1 Woche
City of Brisbane, Österreich Claims Hero Vollzeit1 day ago Be among the first 25 applicants Claims Hero, an innovative claims management company, is on the hunt for an ambitious and meticulous Claims Executive to bolster our team. As a Claims Executive, you will be integral to our operations, not merely processing claims, but becoming an advocate for our customers' rights. You will take the reins in...
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Veterinary Claims Officer
Vor 7 Tagen
Council of the City of Sydney, Österreich PetSure (Australia) VollzeitVeterinary Claims Officer – PetSure (Australia) Location: Chatswood, NSW – Hybrid (Remote & On‑site) Type: Permanent – Full Time PetSure is passionate about protecting the pets we love and the people who care for them. As a Veterinary Claims Officer, you will apply your veterinary expertise to assess pet insurance claims, ensuring fair and consistent...
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Veterinary Claims Officer
vor 19 Stunden
Council of the City of Sydney, Österreich Petsure (Australia) VollzeitVeterinary Claims Officer – PetSure (Australia) Location : Chatswood, NSW – Hybrid (Remote & On-site) Type : Permanent – Full Time PetSure is passionate about protecting the pets we love and the people who care for them. As a Veterinary Claims Officer, you will apply your veterinary expertise to assess pet insurance claims, ensuring fair and consistent...
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Hybrid Claims QA Specialist — Quality Improvement
vor 3 Wochen
Council of the City of Sydney, Österreich QBE Europe VollzeitA prominent insurance firm is seeking a Quality Assurance Specialist to enhance claims performance in Sydney. The role involves leading reviews, auditing claims, and collaborating with teams to implement improvement initiatives. Ideal candidates will have experience in insurance claims, strong communication skills, and proficiency in data analysis. This...
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Senior Claims Officer
vor 19 Stunden
Council of the City of Sydney, Österreich Suncorp Group VollzeitPermanent full-time position Flexible working locations and hybrid work environment End to end management of Property Liability claim files Sydney CBD location As the Senior Claims Officer, you’ll manage a portfolio of Property Liability claims in accordance with policies and procedures ensuring the most cost-effective and timely outcomes are achieved. You...
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Claims Enablement Leader — Continuous Improvement
vor 3 Wochen
Council of the City of Sydney, Österreich Aboriginal Health Council of Western Australia VollzeitA health insurance provider is seeking an Enablement Manager to lead the Claims department. The role involves driving operational improvements, training team members, and ensuring compliance with policies. Candidates should have significant experience in leadership and process design, and possess strong communication skills. Given the focus on diversity,...
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Hybrid Claims Enablement Lead — Process Improvement
vor 3 Wochen
Council of the City of Sydney, Österreich Teachers Health Fund VollzeitA non-profit health organization in New South Wales is seeking an Enablement Manager to lead the Claims department. You'll empower a team to enhance member experiences, drive process improvements, and ensure operational compliance. The ideal candidate has 5-8 years of experience in continuous improvement, excellent communication skills, and a passion for...
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Enablement Manager: Claims Ops
vor 3 Wochen
Council of the City of Sydney, Österreich Teachers Health VollzeitA not-for-profit health fund in Sydney is seeking a dynamic Enablement Manager to lead operational initiatives in their Claims department. The ideal candidate will have 5-8 years of experience in enablement and a strong background in team leadership and operational improvement. The role involves coaching teams, ensuring compliance, and enhancing member...
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Claims Officer
vor 3 Wochen
Council of the City of Sydney, Österreich GWA Group VollzeitJoin our vibrant team at GWA, where our rich Australian and New Zealand heritage, technical expertise, and innovative drive, combine with our iconic brands to create something truly extraordinary. For over a century, we've been crafting innovative, high-quality products for homes and offices, including market-leading brands like Caroma, Methven and Clark....
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Claims Support Officer
vor 3 Wochen
Council of the City of Sydney, Österreich Suncorp Group Limited VollzeitTake the next step. Be part of something bigger at Suncorp. We have multiple exciting opportunities for Claims Support Officers to join our team in Sydney. These are 9-month contract roles offering the chance to develop your career within a supportive, high-performing environment. Position Overview Job Title: Claims Support Officer Location: 10 Shelley...
