Scheduling Administrator
vor 1 Woche
About NPS As one of AFR’s Top 100 Fastest Growing Companies, a dual winner of the Victorian Training Awards for Apprenticeship Development ‘22 & ‘23 and a leader in our chosen fields New Plumbing Solutions (NPS) is seeking a reliable and experienced Scheduling Administrator. From humble beginnings NPS has grown to a national organisation with circa 200 staff. At NPS we provide high-quality services for industry, government, and water authorities with significant growth in emerging areas of digital metering and IoT device management. About The Role We are seeking a proactive Scheduling Administrator for our NSW Water and Metering Division to oversee multiple contracts in Metro and Regional Sydney. Located in our Sydney office, this dynamic role involves managing schedules for field employees in a fast-paced environment. Your responsibilities include maintaining project statuses efficiently and scheduling field staff effectively to optimise productivity. Additionally, you will be tasked with meticulous documentation control, overseeing the process from job creation and work order forms to project completion sign‑off and handover to accounts. Inbound and outbound phone calls. Monitoring, controlling, and managing work orders and job requests. Daily management of schedules. Data entry and reporting. Assisting field staff with enquiries. Liaising with clients and plumbers to prioritise and schedule jobs. Establish and maintain processes and procedures for scheduling department in consultation with management. Ensure all employee and sub‑contractor records are maintained accurately and in a timely manner. Complete jobs‑management and invoicing requirements as required. Assisting with the processing of quotations. Ensure all essential paperwork is correct and properly uploaded. Administration and ad hoc duties. Conduct work reviews and audits for quality improvement purposes. Follow up on incomplete or problematic jobs to ensure completion and customer satisfaction. Ensure maximum office discretion and confidentiality at all times. Hours: 09:00am – 05:00pm First 3–6 months will be office‑based, then view to hybrid once trained. About You Excellent customer service skills. Flexibility and adaptability. Ability to multi‑task and prioritise effectively. Ability to problem solve. Good attention to detail. Experience with Microsoft Office suite. Experience with Aroflo (highly regarded). Previous scheduling experience (highly regarded). Knowledge of Metro and Regional Sydney areas. What’s On Offer The opportunity to join a great team of like-minded people. The ability to manage your own workload. Flexible working hours across the week. Great team culture and growth opportunities. Opportunity to make a difference. New Plumbing Solutions are passionate about providing equal employment opportunities and embracing diversity. If this role sounds like you, check out our website to find out more about us or click Apply. #J-18808-Ljbffr
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Scheduling Administrator
vor 1 Woche
Council of the City of Sydney, Österreich New Plumbing Solutions VollzeitJoin to apply for the Scheduling Administrator role at New Plumbing Solutions . About NPS As one of AFR’s Top 100 Fastest Growing Companies and a dual winner of the Victorian Training Awards for Apprenticeship Development ‘22 & ‘23, New Plumbing Solutions (NPS) is a national organisation with circa 200 staff. We provide high‑quality services for...
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