Training Facilitator

Training Facilitator – The Lottery Corporation The Lottery Corporation is Australia's largest lottery company offering exciting games that deliver life‑changing wins to customers and make a meaningful difference in the community. We are an experienced team, having played our role in making a better future for more than a century by delivering winning moments every day to our people, customers, retailers, partners and community. Join the winning team today About the Role The Retail Training Facilitator role is to empower the retail team by designing and delivering up‑to‑date training programs and information sessions for new and current retailers and their staff. This includes providing digital and in‑person training tailored to the latest products, technologies, and compliance standards. Please note this is a 12‑month, fixed‑term contract role. It can be located in Brisbane, Sydney or Melbourne and the successful candidate must be willing to travel. What you'll do Deliver and continuously enhance robust training programs that address both digital and in‑person learning requirements across the retail network. Work closely with Business Development Managers, providing them with modern coaching resources and methodologies to enable learning promotion at all levels of retail operations. Support on‑ground training initiatives, equipping retailers and venue partners with the knowledge and tools to drive sales performance, maintain retail standards and ensure ongoing compliance across the network. Participate in channel growth projects, including roll‑out of new terminal hardware and software, and play an integral role in developing and sustaining a collaborative, nation‑wide network of training outlets. Provide consistent feedback to the Training and Education Team to maintain effectiveness, relevance and compliance of all programs and resources. What you'll bring Skilled in delivering training both in‑person and online. Experienced with ESL participant training. Strong product and gaming terminal knowledge. Able to tailor education programs to diverse learner needs. Proficient in Microsoft Office (Teams, Word, Excel, PowerPoint). Knowledgeable about relevant legislation, regulations and company policies. Certificate IV in Assessment and Workplace Training (preferred). Valid driver’s licence. What you'll get Work‑life balance with a flexible approach. Variety of leave types including cultural leave, flexi leave, volunteer leave, purchased leave and 18 weeks’ parental leave for all new parents. A sense of belonging with Inclusion & Diversity initiatives such as our Gender Acknowledgment Statement of Support and employee inclusion networks. Health and wellbeing support via a comprehensive free app. Opportunities to volunteer with community partners and receive dollar matching for charitable contributions. Access to a dedicated learning and development platform. One‑off home office reimbursement to optimise your remote workspace. Job Details Seniority level: Mid‑Senior level Employment type: Contract Job function: Training Industries: Entertainment Providers and Retail About The Lottery Corporation The Lottery Corporation Limited (ASX: TLC) is Australia's leading lottery company with licences and approvals to operate in each Australian state and territory, except Western Australia. Best known for The Lott and Keno, we are proudly one of the highest‑performing lottery businesses in the world. For more than a century, we have supported Australian communities through lottery taxes, donations and partnerships, delivering winning moments every day to our people, customers, retailers, partners and community. EEO Statement Studies have shown that people from under‑represented backgrounds are less likely to apply for roles where they don’t match the job description criteria exactly. If this role is of interest to you and you’re ready to spark possibilities with The Lottery Corporation, but don’t feel your experience aligns 100%, we would still love to hear from you and encourage you to apply. We’re committed to providing a safe, respectful and supportive work environment where our people feel included and rewarded. This commitment extends to our recruitment process. We encourage candidates to let us know if we can make any accommodations to make the process more user friendly. We acknowledge and pay respect to the traditional custodians of the lands on which our offices, retail outlets and venues operate. We acknowledge the inexorable link First Peoples of Australia have with the land past, present and future. #J-18808-Ljbffr