HR Business Partner

Join to apply for the HR Business Partner – Retail role at L'Oréal . We are seeking a highly motivated and experienced HR Business Partner – Retail to join our dynamic L'Oréal Luxe Human Relations team. The HRBP will play a critical role in aligning HR strategies with business objectives and fostering a positive, engaging employee experience for our luxury retail employees across Australia and New Zealand (ANZ). This pivotal role supports the end‑to‑end HR lifecycle, change management, and employee engagement for our vibrant retail population, ensuring an exceptional employee experience and contributing to the strategic success of all our luxury brands. Key Responsibilities Serve as the primary HR contact for the L'Oréal Luxe retail population across ANZ, providing timely and accurate advice on a wide range of HR queries, policies, and procedures. Retail Employee Experience Lifecycle Management Partner with Talent Acquisition and Retail Operations to support the end‑to‑end recruitment process for Beauty Advisors (BAs), including onboarding, induction, and probationary period management. Guide and support retail managers through performance management processes, talent development, succession planning, and career progression for the retail population. Manage exit processes, ensuring a smooth and compliant transition for departing BAs. Oversee and manage retail headcount across Australia and New Zealand, working closely with finance and retail operations to ensure optimal staffing levels and budget adherence, including tracking, reporting, and forecasting. Employee Case Management Provide direct HR support and guidance for statutory retail employees, ensuring compliance with all employment regulations and L'Oréal policies. Indirectly support non‑statutory retail employees, collaborating with relevant stakeholders. Act as the dedicated HR Manager for our Retail Education Managers (REMs), providing strategic HR partnership, coaching, and support on all people‑related matters, including performance, development, and employee relations. Build strong relationships and collaborate effectively with key internal stakeholders, including Talent Acquisition, HR Operations, Retail Operations, and Commercial/Marketing Operations to deliver integrated HR solutions. Work cross‑functionally to drive HR initiatives and projects that support wider business objectives. Manage and advise on employee relations cases for the retail population, including disciplinary actions, grievances, conflict resolution, and investigations, ensuring fair and consistent application of policies and compliance with employment law. Ensure consistent application of HR policies, procedures, and best practices across the retail network, contributing to a positive and compliant workplace culture. Required Skills & Experience Proven experience as an HR Business Partner with strong business acumen and understanding of business operations. Retail experience highly desirable. Solid knowledge of HR processes, tools, and systems, including HRIS and data analysis techniques, and strong legal acumen and understanding of employment law in ANZ. Excellent communication, interpersonal, and influencing skills. Proven ability to manage multiple projects simultaneously and prioritise effectively. Demonstrated ability to think strategically and challenge conventional approaches to HR. Strong change management skills and the ability to lead through ambiguity. A passion for developing talent and fostering a positive and inclusive work environment. Who We Are Join us at L’Oréal, the world's #1 beauty company present in over 150 markets. For over a century, we have been transforming; fueled by data, tech, innovation, and science. Together, we tackle big challenges while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Join our 2,000+ strong global HR community and contribute to making L’Oréal the most inclusive, innovative, and inspiring people‑driven company. With us, you'll foster a culture of individual care and DEI, build a skills‑based organization, leverage technology for impactful people experiences, and enable the Group's transformations. Ready for global impact? Explore our diverse and unique career paths across Talent Acquisition, Learning, Rewards, HR data, HR tech, Transformation, and more. L’Oréal Luxe is the global leader in luxury beauty and fine fragrance. With more than 35,000 luxury beauty experts across the globe, our mission is to craft the best luxury beauty products and experiences in fragrance, skincare, and makeup. #J-18808-Ljbffr